Hi, I’m
Vanessa Rodriguez
Oklahoma City,OK
Summary
Proven leader at Hatch Early Mood Food, adept in shift planning and personnel training, enhancing team performance and guest service. Skilled in complaint handling and fostering a collaborative work environment, consistently recognized for outstanding contributions to team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
years of professional experience
Work History
Hatch Early Mood Food
Server Shift Leader
10.2022 - Current
Job overview
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Red Lobster
Server Shift Leader
02.2012 - 12.2022
Job overview
- Enhanced customer satisfaction by promptly addressing concerns and providing personalized solutions.
- Maximized guest satisfaction by maintaining high-quality food presentation and ensuring prompt service.
- Consistently met or exceeded sales goals through upselling techniques.
Education
Oklahoma City UniversityOklahoma City, OK
High School Diploma
Skills
- Complaint Handling
- Organization
- Shift planning
- Personnel Training
- Guest service
Languages
Spanish
Native or Bilingual
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server Shift Leader
Hatch Early Mood Food
10.2022 - Current
Server Shift Leader
Red Lobster
02.2012 - 12.2022
Oklahoma City University
High School Diploma
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