Vanessa Rojas
Katy,United States
Summary
Results-driven real estate agent and property manager with over 10 years of experience in tenant relations, human resources and financial management. Skilled in developing marketing strategies and fostering teamwork to drive client satisfaction and operational efficiency.
Detail-oriented, bilingual individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Next Trend Realty
Houston
03.2016 - Current
- Facilitate property showings, effectively showcasing key features to potential buyers.
- Conduct market analysis to determine competitive pricing and attract prospective clients.
- Develope marketing strategies utilizing social media platforms to enhance property visibility.
- Negotiate contracts and agreements, ensuring compliance with legal regulations and client satisfaction.
- Advertise client properties through websites, social media, and real estate guides.
- Conduct comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Leverage CRM systems to manage client interactions, track leads, and streamline communication workflows.
Property Manager
Asset Living
Houston, TX
02.2019 - 05.2025
- Managed tenant relations, addressing concerns and ensuring high levels of satisfaction.
- Coordinated property maintenance schedules, enhancing timely service delivery and operational efficiency.
- Oversaw lease agreements, ensuring compliance with regulations and accurate documentation.
- Implemented marketing strategies to attract new tenants, increasing property visibility in competitive market.
- Followed up on delinquent tenants and coordinated collection procedures.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Improved community engagement by organizing tenant appreciation events and feedback sessions.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
Human Resources Manager
Percheron
Houston, TX
08.2016 - 08.2019
- Developed and implemented HR policies to align with organizational goals.
- Led talent acquisition strategies to attract top-tier candidates.
- Streamlined onboarding processes, enhancing employee integration and satisfaction.
- Facilitated training programs that improved employee performance and engagement.
- Oversaw compliance with labor laws and regulations, minimizing organizational risk.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
HR Coordinator
S&S Staffing Agency
Houston, TX
04.2011 - 06.2018
- Managed recruitment processes, including job postings and candidate screenings.
- Coordinated onboarding activities, ensuring smooth integration of new hires.
- Developed and maintained employee records in HRIS systems for compliance.
- Assisted in policy development and implementation to enhance workplace culture.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Streamlined HR processes for increased efficiency, reducing time spent on administrative tasks.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Coordinated employee recognition programs, boosting morale and increasing overall satisfaction levels within the company.
- Conducted new employee onboarding and provided ongoing orientation training.
- Distributed employee engagement surveys to identify areas of improvement.
- Recruited top talent to maximize profitability.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Education
J.D. - Business Administration
University of Houston
Houston, TX01-2011
Skills
- Tenant relations
- Financial budgeting and reporting
- Staff management
- Real estate license
- Compliance monitoring
- Teamwork and collaboration
- Excellent communication
- Employee onboarding
- Recruitment
- Employee relations
- Interviewing techniques
- Occupancy management
Certification
Licensed Real Estate
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Property Manager
Asset Living
02.2019 - 05.2025
Human Resources Manager
Percheron
08.2016 - 08.2019
Real Estate Agent
Next Trend Realty
03.2016 - Current
HR Coordinator
S&S Staffing Agency
04.2011 - 06.2018
J.D. - Business Administration
University of Houston