Vanessa Souders
Retail Sales Associate
Tempe,AZ
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Retail Sales Associate
Goodwill Inc
12.2023 - Current
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Mobile Device Technician
ESquared Communication Consulting
08.2022 - 01.2023
- Used various MDMs to configure and enroll software for tablets while updating spreadsheets to track progress
- Collaborated with coworkers and team leads to exceed weekly production goals (400 tablets shipped out per week)
- Evaluated and kept records of incoming RMA orders
- Transferred inventory from the receiving station to the fulfillment center
- Packaged, labeled, processed, and shipped orders through Acumatica.
Inventory Clerk
Platronics Seals
08.2017 - 09.2022
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Completed physical inventory counts
- Maintained inventory count, tracked usage and documented variances
- Marked stock items with identification tags, stamps, electric marking tools or other labeling equipment
- Recorded information, shortages and discrepancies to keep records current and accurate
- Utilized MISys to prepare and maintain records and reports of inventories and shipments.
Education
High School Diploma -
Corona Del Sol High School
Tempe, AZ 08.2017 - 05.2021
Associate of Arts: General Studies -
Rio Salado Community College
Tempe, AZ 08.2017 - 09.2022
Skills
Organizational Skills
Active listener
Time management
Attention to Detail
Hand Eye Coordination
Communication Skills
Good under pressure
Organizational Skills
Timeline
Retail Sales Associate
Goodwill Inc
12.2023 - Current
Mobile Device Technician
ESquared Communication Consulting
08.2022 - 01.2023
High School Diploma -
Corona Del Sol High School
08.2017 - 05.2021
Associate of Arts: General Studies -
Rio Salado Community College
08.2017 - 09.2022
Inventory Clerk
Platronics Seals
08.2017 - 09.2022