Vanessa Washington
KLA Land Services
Midland,Texas
1
Certification
22
years of professional experience
Sr. Document Specialist organizes and controls project records for land teams, keeping documents accurate, complete, and submission-ready. Manages document management systems, electronic filing systems, and revision tracking while confirming signatures, approvals, and deadlines. Protects sensitive landowner and company information and resolves missing-data issues before they delay execution.
Work History
Sr. Document Specialist
4 Years 3 Months- Organize, review, and maintain documents and records according to company standards and procedures.
- Communicated with land representatives and contractors on projects to ensure document accuracy, completeness, proper formatting, and adherence to submission deadlines.
- Track document status, revisions, approvals, and account for all required signatures in each instrument.
- Tracked document status, revisions, approvals, and ensured all required signatures were obtained for each instrument.
- Identify discrepancies or missing information and communicate issues to the appropriate personnel for resolution.
- Maintain sensitive and proprietary information of the landowner and company.
- Enter, update, and maintain information in databases, document management systems, and electronic filing systems.
- Identified discrepancies or missing information and coordinated resolution with appropriate personnel.
Office Manager
1 Year 7 Months- Presented quotes, clarified deductibles and exclusions, secured written payment agreements to enhance client understanding.
- Assist policyholders in submitting and tracking claims or resolving billing inquiries.
- Process new policy applications and guide clients through underwriting paperwork.
- Maintain accurate electronic and paper customer records and databases.
- Manage annual policy renewals and update existing client coverage as needs change.
- Organize agency files, handle daily mail and bank deposits.
Land Administrator
4 Years 4 Months- Answer multi-phone line system, organize, sort, scan, file and email daily mail, code invoices, code revenue checks for each company.
- Handled confidential company information, informed Engineers and Landmen of important documentation received daily, confirmed incoming checks daily, accounted for various Oil & Gas instruments to be executed by company manager.
- Confirmed oil & gas leases, easements, assignments, division orders, and additional documentation with engineers and landmen.
- Accounting for all real estate, mineral taxes and division orders for all states, maintaining property and tax databases, update monthly rental cards, mail and/or email payment reminders to customers, correspond with county appraisal districts and tax offices in all states regarding real estate and mineral properties.
- Organizing various electronic company files, create land files for newly purchased properties, coordinate projects with the Engineer, Accountant, and Accounting assistant.
Child Support Technician II
3 Months- Assisted clients with case information, financial statements, verification forms for housing and child care assistance, modification reviews, and direct deposit information to facilitate access to resources.
- Updated and verified client personal/confidential information in TXCSES web, researched confidential databases for client information, logged research findings, and assisted in court document preparation.
- Managed office duties including answering multi-phone system, copying, faxing, and preparing mail and postage to ensure smooth daily operations.
Data Integrity Clerk
2 Years 3 Months- Advising and providing support for each Key Yard and new customers, researching and cross checking well names in Texas Railroad Commission, researching ownership of wells and legal well names for each state, creating new service locations, familiar with each state well sites, researching and resolving issues regarding jobs and work tickets, perform daily analysis on new jobs and work tickets, pulled weekly reports for outstanding work tickets and invoices, minimal training with creating Discount Schedules, update customer required data elements, familiar with GetPaid & ADP and minimal Oildex systems, & performs. other duties.
- Ensured accurate data entry and maintenance within company databases.
- Conducted regular audits to verify data integrity and compliance with industry standards.
- Collaborated with cross-functional teams to resolve discrepancies in data records.
Merchandise Category Manager
2 Years 3 Months- Advising and assisting customers with purchases and personal store accounts, creating a rapport with clients, personal fittings, oversee and assist freight manager with stockroom procedures, train new process employees opening and closing functions of stockroom, directed sales team for new projects regarding new merchandise, answer phones, assist team in meeting sales goals, assisting opening and closing managers maintaining cash drawers.
Sales Associate/Cashier
3 Years 1 Month- Tended to numerous customers and assisted with personal selections, answered multi-phone lines, took clients' personal information for personal orders, Immense knowledge of wide range of clothing being sold, Excellent listening and communication skills, create a personal rapport with clients, maintain knowledge of current and weekly sales goals, sales credit and benefits the store offers, answer questions regarding merchandise policies, order customer’s personal orders, set personal appointments for client fittings.
Front Desk Clerk
4 Years 7 Months- Answered a multi-phone lines, filed and updated student’s information, occasionally ran errands for Hall Managers, updating work schedule, checked student’s and guests in and out at correct time, ensured guests forms are filled out completely, gave reports to Hall Manager regarding calls and student issues, logged in and out dorm mail, supervised of staff when needed, and available any time for guests & students to deal with issues and complaints.
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate records of guest information and transactions using hotel management software.
Receptionist
5 Months- Opened law office, prepared conference room daily for appointments and attended to multi-phone lines.
- Updated schedule for daily client appointments and court hearings, file and create new files for clients, update client’s new information regarding cases.
- Dictate and transcribe documents, copy and scan documents, kept detailed messages from clients, and associates regarding cases.
- Organized office bills and mail payments regarding fee's and additional information, accepted and distributed messages and mail to proper offices, and filed documents with counties.
- Managed front desk operations, ensuring smooth workflow and exceptional client service.
- Coordinated appointment scheduling, optimizing attorney availability and client interactions.
Education
Bachelor of Applied Technology - Organizational Management
Diploma
Skills
Document control
Records management
Filing systems
Form preparation
Microsoft Word
Microsoft Excel
Calendar coordination
Deadline tracking
Client communication
Report preparation
Certification
Notary Public
Timeline
Sr. Document Specialist
KLA Land Services
05.2022 - CurrentRead More
Office Manager
Marcus Washington Agency
09.2020 - 04.2022Read More
Land Administrator
M. Brad Bennett, LP
05.2016 - 09.2020Read More
Child Support Technician II
Texas Attorney General Office- Child Support Division
09.2015 - 12.2015Read More
Data Integrity Clerk
Key Energy Services
10.2012 - 01.2015Read More
Merchandise Category Manager
Victoria’s Secret
05.2009 - 08.2011Read More
Receptionist
Franklin McCallum Attorney at Law
05.2007 - 10.2007Read More
Sales Associate/Cashier
Talbot’s
04.2006 - 05.2009Read More
Front Desk Clerk
Midland College
10.2004 - 05.2009Read More
Pecos High School
Diploma
Read More
Midland College
Bachelor of Applied Technology from Organizational Management
Read More