Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Williamson

Las Vegas,NV

Summary

Effective leader with over 20 years of extensive retail and management experience. Efficient and industrious individual dedicated to driving optimal customer satisfaction. Recognized for reversing downward trends by building strong teams, laser focus on client experience and driving the bottom line.

Overview

17
17
years of professional experience

Work History

Store Director

Tiffany And Co
11.2023 - Current
  • Boosted revenue $2M over LY in Q4 by developing and deploying strategies to effectively improve client engagements and follow up. Annual Volume $38M
  • Increased store sales by implementing strategic clientelling approach, effective scheduling and building a culture of coaching and feedback
  • Executed a strategy to acquire and build relationships with Las Vegas local clients by partnering with businesses, charities and giving back to the local community centers

Regional Retail Performance and Learning Manager

Louis Vuitton Central Region
06.2021 - 11.2023
  • Work collaboratively with Store Directors, Team Managers and cross functional partners, monitoring, assessing and coaching to each individual stores strategy to drive volume
  • Through follow up and coaching, ensure Store and Team Mangers leadership skills are developed by means of their competencies and store associates are trained on needed skills to successfully perform their jobs to attain service excellence and deliver sales through elevated client experience and relationships
  • Take results driven approach to all areas of role and take initiative to identify and act on opportunities to improve and drive training and sales strategy for business

Store Manager

Louis Vuitton
10.2019 - 06.2021
  • Projected volume of $17M in 2020. On trend to finish 2021 at $37M
  • Opened first free standing store in San Antonio. Staffed, hired and trained 30 new employees.
  • Supported professional development of team members and supervisors at all levels to place knowledgeable candidates in leadership roles and to create bench for the Region.
  • Recognized for #1 in Sales over target in Central Region

Store Manager

Louis Vuitton
09.2015 - 10.2019
  • Bolstered sales volume by 63% in less than 1 year, from $12M to $19M. Created culture that focused on client experience.
  • Recognized as #1 Store Manager in Region for top comp to ly sales and top cross sales.
  • Coordinated weekly conferences with store associates to communicate sales and client service goals.

Area Manager

Tumi
02.2014 - 09.2015
  • Responsible for overseeing Las Vegas and San Francisco Territory with annual volume at $18M.
  • Recruited and hired top talent for bench strength which also resulted in internal promotions.
  • Recognized for # 1 comp in outlet division for Las Vegas location at increase of $1.3M over last year.
  • Responsible for implementing training initiatives which include coaching workshops, business acumen, and recruiting and hiring top talent.

Store Manager

Lucky Brand
06.2010 - 02.2014
  • Responsible for hiring and staffing first Flagship store in company with projected volume at $7M.
  • Key relationships with Buying and Allocation, Visual Merchandising, Operational Accounting and Human Resources.
  • Recognized as #1 Store Manager in West for top sales, highest UPT, and highest DPT.
  • Responsible for running district in absence of District Manager and continuing to maintain financial and operational excellence.

Store Manager

True Religion
01.2007 - 06.2010
  • Responsible for running top 10 volume store in company at $4M.
  • Built sustainable and scalable team in four walls that supported culture of breakthrough performances and profitable growth.
  • Created premium Jeans wear boutique brand experience within my store.
  • Embed customer service strategy and clientele program that has increased conversion and loyalty within store.

Education

Cosmetology License

First Class Cosmetology School
Beloit, WI
2004

Skills

  • Order Management
  • Team leadership and coaching
  • Relationship building and management
  • Maximizing profitability through client experience

Timeline

Store Director

Tiffany And Co
11.2023 - Current

Regional Retail Performance and Learning Manager

Louis Vuitton Central Region
06.2021 - 11.2023

Store Manager

Louis Vuitton
10.2019 - 06.2021

Store Manager

Louis Vuitton
09.2015 - 10.2019

Area Manager

Tumi
02.2014 - 09.2015

Store Manager

Lucky Brand
06.2010 - 02.2014

Store Manager

True Religion
01.2007 - 06.2010

Cosmetology License

First Class Cosmetology School

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Vanessa Williamson