Vanessa Wilson
Morgantown,WV
Summary
Proven Sales Associate with a track record of enhancing customer satisfaction and sales at Wild Birds Unlimited. Excelled in client account management and customer needs assessment, boosting customer engagement through outstanding listening skills and product knowledge. Mastered POS system operation, demonstrating exceptional time management and an outgoing personality to foster guest relations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Wild Birds Unlimited
2022.07 - 2024.07
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Education
Bachelor of Science - Aerospace Engineering
West Virginia University
Morgantown, WV05.2028
High School Diploma -
Riverbend High School
Fredericksburg, VA05.2024
Skills
- Client Account Management
- Inventory Control
- Customer Needs Assessment
- Product Recommendations
- Listening Skills
- Time Management
- POS System Operation
- Guest Relations
- Outgoing Personality
Certification
Autodesk Inventor- 2024
Timeline
Sales Associate
Wild Birds Unlimited
2022.07 - 2024.07
Bachelor of Science - Aerospace Engineering
West Virginia University
High School Diploma -
Riverbend High School
Autodesk Inventor- 2024
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