Vanessa Villatoto
Grand Prairie,TX
Summary
Dedicated medical records professional with a proven track record of managing healthcare documentation efficiently and accurately. Proficient in organizing, analyzing, and maintaining medical records in compliance with regulatory standards. Skilled in electronic health record (EHR) systems and data management software.
Overview
4
4
years of professional experience
Work History
Medical Records Specialist
Healthmark-group
Dallas, Texas
09.2025 - Current
- Maintained accurate medical records and managed patient information efficiently.
- Ensured compliance with privacy regulations, safeguarding patient confidentiality at all times.
- Trained new staff on procedures for effective medical record management.
- Collaborated with departments to coordinate release of information requests from patients and insurance companies.
- Processed requests for copies of patient medical files within established timeframes.
- Performed data entry into electronic health record systems to enhance data accuracy.
- Resolved issues related to incomplete documentation or coding errors promptly.
- Adhered to HIPAA guidelines when handling protected health information.
Office Manager
Romero's Tire Shop
Grand Prairie, Texas
01.2024 - 09.2025
- Streamlined daily operations to ensure efficient workflow in tire retail shop.
- Automated client correspondence and payment schedules to enhance communication efficiency.
- Developed and implemented office policies and procedures to standardize operations.
- Reviewed employee attendance and productivity reports to identify areas for performance improvement.
- Resolved customer inquiries promptly, fostering positive client relationships.
- Delegated tasks to staff while setting clear priorities and goals.
- Maintained accurate and confidential personnel records, ensuring compliance with regulations.
- Ordered supplies and managed inventory levels for tire products effectively.
Medical Assistant
Knee Clinics of America
Dallas, Texas
02.2024 - 08.2024
- Prepared examination rooms, ensuring sanitation protocols met established standards.
- Maintained comprehensive medical records in electronic health record systems to ensure accurate patient information.
- Educated patients on treatment plans and medication usage to promote adherence and understanding.
- Collaborated with healthcare providers to streamline patient care processes and improve service delivery.
- Executed injections and conducted basic lab tests.
- Kept examination rooms stocked and ready for incoming patients.
- Adhered to HIPAA regulations, safeguarding confidential patient information.
- Relayed patient messages to physicians regarding concerns and treatment updates.
Back Office Medical Assistant
Prism Health of North Texas
Dallas, Texas
08.2022 - 01.2024
- Operated x-ray and electrocardiogram (EKG) machines to conduct diagnostic tests.
- Supported back office processes to reduce patient wait times.
- Documented patient notes and relayed updates to ensure clear communication between patients and physicians.
- Changed wound dressings to prevent infection and monitor healing progress.
- Positioned patients safely during examinations or treatments for comfort.
- Ensured medical equipment cleanliness and functionality according to established protocols.
- Processed orders for medical supplies and laboratory equipment.
- Performed general office duties to support administrative staff during peak periods.
Education
Medical Assistant - Healthcare
ATI Technical Institute
Dallas, TX01-2004
High School Diploma -
Grand Prairie High School
Grand Prairie, TX06-2002
Skills
- Electronic health records management
- Medical records conversion and retrieval
- Patient data management
- Healthcare data management practices
- HIPAA compliance
- Medical coding and billing
- Clinical documentation standards
- Release of information protocols
- Records organization and maintenance
- Information verification processes
- Data security procedures in healthcare
- Records request handling and indexing
- Document scanning techniques
- Information coordination
- Office administration
- Customer service excellence
- Client interactions and relations
- Client interaction strategies
- Patient care assessments and evaluations
- Effective communication skills
- Team collaboration
- Problem solving skills
- Attention to detail
- Staff training and development
- Telephone etiquette in patient communications
- Healthcare data management practices
- Telephone etiquette in patient communications
Languages
Spanish
Native/ Bilingual
Timeline
Medical Records Specialist
Healthmark-group
09.2025 - Current
Medical Assistant
Knee Clinics of America
02.2024 - 08.2024
Office Manager
Romero's Tire Shop
01.2024 - 09.2025
Back Office Medical Assistant
Prism Health of North Texas
08.2022 - 01.2024
Medical Assistant - Healthcare
ATI Technical Institute
High School Diploma -
Grand Prairie High School