Vania Miranda Medrano
Falls Church,VA
Summary
Dynamic and detail-oriented professional with extensive customer service experience at Gold's Gym. Proven ability in data entry and appointment scheduling, enhancing member engagement and satisfaction. Recognized for problem-solving skills and maintaining accurate records, contributing to a seamless operational flow. Committed to delivering exceptional service and fostering positive relationships.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
Gold's Gym
Bailey's Crossroads, VA
09.2024 - 12.2024
- Greeted and checked in members, ensuring seamless entry and positive first impressions.
- Processed membership renewals and new sign-ups, maintaining accurate records in the database.
- Utilized gym management software for tracking member attendance and class registrations accurately.
Data Clerk
Isha's Daycare
Falls Church, VA
01.2013 - 11.2016
- Maintained accurate data entry for child enrollment and attendance records.
- Assisted in updating parent communication logs for improved engagement.
- Supported the development of training materials for new hires on data management procedures.
Goldsteins Rheumatology
Dr. Goldtstein
Arlington,VA
10.2011 - 04.2014
- Greeted and checked in members, ensuring seamless entry and positive first impressions.
- Processed membership renewals and new sign-ups, maintaining accurate records in the database.
- Utilized gym management software for tracking member attendance and class registrations accurately.
Education
Medical Diploma - Phlebotomy
Medtech College
Falls Church, VA12-2011
Skills
Customer service
Telephone etiquette
Data entry
Problem-solving skills
Appointment scheduling
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Gold's Gym
09.2024 - 12.2024
Data Clerk
Isha's Daycare
01.2013 - 11.2016
Goldsteins Rheumatology
Dr. Goldtstein
10.2011 - 04.2014
Medical Diploma - Phlebotomy
Medtech College