Vania SANTOS

Managing the profitable operation of a retail store with emphasis on recruiting,hiring,training and developing store associates in both operations and merchandise Perform all opening and closing procedures.

Maintain a high standard of merchandising, placement,store signage and proper display techniques to create an inviting atmosphere for customers.

Maintaining a high level of good customer service

Managed and motivated employees to be productive and engaged in work

Accomplished multiple tasks with established timeframes

Assist GM in selecting,coaching,training and developing team members

Direct and assign work to team members

create a positive work environment for team members

expedite food services and assist with food preparation

ensure high level of guest satisfaction,food quality,restaurant cleanliness and a strong food safety environment

improve safety procedures to create safe working conditions for workers

managed budgets effectively,ensured optimal financial performance while investing in necessary resources for business growth