Vanita Ayres
Urbana,IL
Summary
Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Talented Pharmacy Technician offering several years of experience in filling prescriptions with expert accuracy. Polished in building relationships with customers and promoting teamwork within pharmacy settings. Well-versed in regulatory guidelines and policies governing fraud, waste, and abuse.
Overview
26
26
years of professional experience
Work History
Sr Certified Pharmacy Technician
Walgreens
Champaign, Illinois
09.1998 - Current
- Resolved billing issues with insurance companies or other third-party payers.
- Led a team of pharmacy technicians, providing training and supervision.
- Organized and led team meetings to discuss workflow improvements and challenges.
- Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Maintained clean and organized pharmacy shelving and work areas.
- Provided customer service to patients regarding their prescription medications.
- Received written prescription or refill requests, verifying information for completeness and accuracy.
- Answered telephones to respond to questions or requests.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Participated in continuing education programs designed to enhance job knowledge.
- Processed insurance claims and resolved issues with coverage and payment.
Education
Some College (No Degree) - General Studies
Parkland College
Champaign, ILSkills
- Staff development
- Preparing sterile compounds
- Problem-solving skills
- Compounding techniques
- Pharmacy and customer records management
- Troubleshooting malfunctioning equipment
- Updating medication histories
- Pharmaceutical calculations
- Medication dispensing
- Pharmacology expertise
- Immunization administration
- Intravenous admixture preparation
- Calculating insurance coverage
- HIPAA compliance
- Insurance verification
- Point of sale systems proficiency
- Manual and automated medication dispensing
Timeline
Sr Certified Pharmacy Technician
Walgreens
09.1998 - Current
Some College (No Degree) - General Studies
Parkland College