Overview
Work History
Education
Skills
Certification
Timeline
Generic

Varvara Dronova

Dayton,TX

Overview

6
6
years of professional experience
1
1
Certification

Work History

Remote Assistant

The Trusty Company Inc.
02.2020 - Current
  • Gathered, organized and input information into digital database.
  • Interacted with customers by phone, email or in-person to provide information.
  • Verified accuracy of business records by consistently updating customer information.
  • Coordinated, scheduled and arranged business meetings and travel calendars.
  • Developed correspondence letters, memos and emails.
  • Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
  • Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.

Sales Associate

Pier 1
07.2018 - 11.2019
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Answered questions regarding store policies and merchandise as well as explain different products and product care.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions.
  • Worked with team members to meet sales goals.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Veterinary Receptionist / Assistant

East Maiden Animal Clinic
12.2016 - 06.2018
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases
  • Provided customer support to clients, answering questions and addressing concerns
  • Cleaned, sterilized, and maintained kennels, operating rooms, and surgical equipment
  • Interacted with customers by phone, email, or in person to provide information
  • Maintained a clean reception area to promote a positive, professional environment for clients
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention

Education

Certification - EKG Technician

Texas School of Phlebotomy
Killeen, TX
11.2022

Associate of General Studies - Business

Southern New Hampshire University
Online
12.2018

Associate of Arts - Accounting

Hinds Community College
Raymond, MS
06.2015

High School Diploma -

Northwest Rankin High School
Flowood, MS
2012

Skills

  • Time management ability
  • Detail-oriented
  • Document and File Management
  • Problem-Solving Skills
  • Appointment Coordination
  • Strong Organizational Skills
  • Strategic planning
  • Data analysis

Certification

  • First Aid/CPR Certified
  • EKG Technician

Timeline

Remote Assistant

The Trusty Company Inc.
02.2020 - Current

Sales Associate

Pier 1
07.2018 - 11.2019

Veterinary Receptionist / Assistant

East Maiden Animal Clinic
12.2016 - 06.2018

Certification - EKG Technician

Texas School of Phlebotomy

Associate of General Studies - Business

Southern New Hampshire University

Associate of Arts - Accounting

Hinds Community College

High School Diploma -

Northwest Rankin High School

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Varvara Dronova