Vaughn Coleman

*Shops at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified * Select quality groceries based on customer orders * Communicate with customers to confirm preferences and substitution requests * Develop strong relationships with customers, fostering loyalty and consistently exceeding delivery expectations * Utilize local routes to ensure timely deliveries and enhance customer satisfaction * Bag groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh * Processed payments at point of sale to complete transactions efficiently, accurately and efficiently * Maintained positive relationships with grocery store personnel by being consistently professional and friendly*

*Provided excellent customer service in a fast-paced dining environment * Took and processed food and drink orders accurately and efficiently * Maintained cleanliness and organization of dining area throughout shifts * (Manager: Shannon Wilson (443) 404-9336)

*Home School Teacher for Autistic Brother * Created engaging activities to facilitate learning, critical thinking, and problem-solving skills * Organized field trips to museums or other cultural sites to enhance the learning * Maintained an orderly classroom environment conducive to learning*

*CNA/GNA Responsibilities and Duties * Live-In Caregiver for a 25 yr old male with Autism, ADHD, Social Anxiety, and Behavioral Issues 4 days Weekly Independently as a 24hr Caregiver * Plus other cases for the Elderly * (Owner: Tonya Jackson/ Manager: Keisha (301) 203-4304)

*Maintained cleanliness and organization of dining area for optimal guest experience * Upsold menu items to enhance guest satisfaction and dining experience * Provided excellent customer service to ensure satisfaction * (Asst General Manager: Liz Donegan (301) 374-2290)