Vaughn Kendricks
Sanford,NC
Summary
Dynamic and results-driven professional with extensive experience as General Manager at Outback Steakhouse. Proven expertise in operations management and staff development, enhancing service quality and reducing waste. Skilled in inventory control and fostering a motivated workforce, driving significant improvements in efficiency and guest satisfaction.
Overview
24
24
years of professional experience
Work History
Assistant General Manager
Town Hall Burger and Beer
Chapel Hill, NC
09.2025 - Current
- Oversaw daily operations to optimize workflow efficiency and uphold service excellence.
- Designed and implemented training programs to elevate customer service skills and operational efficiency.
- Oversaw inventory management to minimize waste through efficient stock control practices.
- Streamlined scheduling processes to enhance labor cost efficiency and boost staff productivity.
- Developed and implemented quality assurance protocols to enhance food preparation consistency and ensure safety compliance.
- Managed cash handling processes with precision and prepared deposits for secure transactions.
- Cultivated a motivated, trained, and disciplined workforce to enhance overall performance.
General Manager
Outback Steakhouse
High Point, NC
12.2010 - 02.2021
- Directed operational strategies to enhance guest satisfaction and increase overall restaurant efficiency.
- Developed training programs for staff, improving service quality and employee retention rates.
- Implemented inventory management systems, reducing waste and optimizing supply chain processes.
- Analyzed sales data to identify trends, driving targeted marketing initiatives and promotions.
- Managed budgeting processes, ensuring financial targets were met while maintaining high service quality standards.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Senior Associate Kitchen Manager
Golden Corral Buffet and Grill
Greensboro, NC
03.2002 - 10.2010
- Directed daily operations to ensure adherence to health and safety standards.
- Facilitated training and mentorship programs for staff on customer service best practices.
- Executed process improvements to enhance operational efficiency and minimize costs.
- Oversaw inventory management to ensure optimal stock levels and reduce waste.
- Optimized inventory management and implemented effective food storage techniques to minimize food waste.
- Executed daily inspections of refrigerators and freezers to ensure compliance with food storage labeling standards and cleanliness protocols.
- Guided and trained new team members, cultivating a collaborative and supportive kitchen environment.
- Conducted quality checks and temperature tests on food items to ensure compliance with safety standards.
- Managed scheduling and receipt of food and beverage deliveries to ensure compliance with budgetary constraints.
- Ensured cleanliness and safety of work environment by strictly adhering to health department regulations and guidelines.
- Executed regular quality inspections on food items to uphold consistency and excellence in presentation.
- Established cost-control measures to enhance profitability of kitchen operations.
Education
Business Management
University of North Carolina At Greensboro
Greensboro, NCHigh School Diploma -
Eastern Randolph High School
Ramseur, NC05.1992
Skills
Staff management
Inventory control
Operations management
Staff development
Timeline
Assistant General Manager
Town Hall Burger and Beer
09.2025 - Current
General Manager
Outback Steakhouse
12.2010 - 02.2021
Senior Associate Kitchen Manager
Golden Corral Buffet and Grill
03.2002 - 10.2010
Business Management
University of North Carolina At Greensboro
High School Diploma -
Eastern Randolph High School