Ashley Gray
Fayetteville
Summary
Dynamic team trainer focused on optimizing workflow processes and enhancing customer service. Known for strong observational skills and effective communication and documentation, contributing to team members' growth and overall efficiency.
Overview
3
3
years of professional experience
5
5
Certifications
Work History
Team Trainer
Taco Bell Corporation
Fayetteville
06.2023 - Current
- Teach and instruct new team members on their roles and procedures.
- Provide constructive feedback, and one-on-one practice with team members.
- Recommended strategies for improving overall efficiency of the team's workflow processes.
- Provided guidance to team members on best practices in customer service.
Shadowing Student at Cape Fear Valley Medical
Cumberland County Schools
Fayetteville
01.2024 - 05.2024
- Gained insight into the daily operations of a hospital's environment.
- Shadowed medical staff during rounds to observe diagnostic techniques and treatments used for patients.
- Maintained accurate records of observations made while shadowing doctors or nurses.
- Attended lectures and seminars to gain knowledge of medical practices and procedures.
Education
High School Diploma -
Jack Britt High School
Fayetteville, NC05-2024
Skills
- Customer service
- Team training
- Observational skills
- Documentation skills
- Workflow optimization
- Time management
Certification
Adobe Certified Professional - Visual Design- March 2, 2022 to March 2, 2023
References
References available upon request.
Timeline
Shadowing Student at Cape Fear Valley Medical
Cumberland County Schools
01.2024 - 05.2024
Team Trainer
Taco Bell Corporation
06.2023 - Current
High School Diploma -
Jack Britt High School