Vela Abugri
7 Brew
Hamden
4
years of professional experience
Detail-oriented professional with extensive experience in high-volume environments (Subway, Chick-fil-A, and 7 Brew), transitioning into grocery retail. Proven track record in inventory management, accurate transaction handling, and maintaining strict organizational standards. Currently pursuing a B.S. in Biology, bringing a disciplined and analytical approach to stock control and store safety. Dynamic professional skilled in guest engagement, operational urgency, and menu mastery. Proven ability to enhance customer experiences while managing inventory and cash handling efficiently.
Work History
Brewista
3 Months- Customer Service: Provided excellent customer service and ensured a positive experience during the opening of the location
- Quality over Quantity: Crafted high-quality coffee beverages to meet customer preferences
- Collaboration: Collaborated with team members to streamline service during peak hours
Artist
2 Years 4 Months- Inventory Control: Manage daily inventory levels for ingredients and supplies to minimize waste and ensure 100% product availability for customers.
- Cash Handling: Process customer transactions accurately using the POS system, ensuring speed and precision during peak rush hours.
- Safety & Sanitization: Maintain high standards of cleanliness in food prep and customer areas, ensuring compliance with strict safety protocols.
Front of House Employee
7 Months- Customer Engagement: Provided friendly, high-energy service to a diverse customer base, addressing inquiries and resolving issues promptly.
- Stocking & Organization: Coordinated with team members to restock front-of-house supplies and merchandise, ensuring a neat and professional display.
- Team Leadership: Assisted in training new team members on operational procedures and customer service excellence.
Education
Bachelor of Science - Biology
- Provost Scholarship Recipient
- John A. & Edna M. DeLeon Scholarship Recipient
Skills
Guest Engagement: Expert at face-to-face customer interaction
personalizing orders
and maintaining a warm
upbeat energy in the "lanes."
Operational Urgency: Thrives in fast-paced drive-thru environments
ensuring prompt service without sacrificing drink quality.
Menu Mastery: Quick learner with a knack for memorizing complex recipes and providing tailored recommendations to guests.
Point of Sale (POS) & Cash Handling: Proficient in accurately keying orders
processing payments
and managing cash drawers.
Physical Stamina: Comfortable standing for long periods
working outdoors in various weather conditions
and lifting up to 50 lbs.
Logistics: Shipping & Receiving
Stockroom Organization
Inventory Control.
Timeline
Brewista
7 Brew
05.2026 - CurrentRead More
Artist
SUBWAY®Restaurants
04.2024 - 08.2026Read More
Front of House Employee
Chic-Fil-A
02.2023 - 09.2023Read More
Binghamton University
Bachelor of Science from Biology
Read More