Velishcia Blount
Fayetteville,NC
Summary
Dependable serving successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server Shift Leader
Olive Garden Restaurant
05.2022 - Current
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Private Nanny
Parents Of Children
01.2018 - 02.2020
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
Alger B. Wilkins High School
Fayetteville, Nc06.2016
Skills
- Customer Relationship Management
- Preparing Guest Salads
- Dining Room Logistics
- Developing Rapport with Guests
Timeline
Server Shift Leader
Olive Garden Restaurant
05.2022 - Current
Private Nanny
Parents Of Children
01.2018 - 02.2020
High School Diploma -
Alger B. Wilkins High School
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