Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Velky Borja

Irving

Summary

Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.

Overview

5
5
years of professional experience

Work History

Front Desk Receptionist

Accent Eye Care
Dallas
05.2025 - 07.2025
  • Managed appointment scheduling, greeted clients, and provided administrative support.
  • Handled payments and product inventory with attention to detail.
  • Ensured a welcoming and organized front desk experience.

Optometric Technician

Switalski Eye Care
Dallas
11.2024 - 05.2025
  • Assisting at the front desk to greet the patients.
  • Update patients' information and records.
  • Performed a preliminary test.
  • Conduct visual acuity tests, refraction, ocular imaging, lensometry, and contact lens care.
  • Provide the information to the doctor.
  • Answer calls and emails.
  • Assisted eye care professionals during patient exams and procedures.
  • Maintained and organized examination rooms and equipment for efficiency.
  • Recorded patient histories and gathered information for doctor evaluations.
  • Educated patients on contact lens care and proper eyewear usage.
  • Managed appointment scheduling and patient check-in processes effectively.

Daycare Assistant

Au Pair
NYC
10.2022 - 10.2024
  • Provided attentive childcare, including feeding, hygiene, and interactive play.
  • Created a safe and engaging learning environment for young children.
  • Communicated daily with parents regarding their child's needs and development.
  • Key responsibilities include planning and delivering effective instruction across various subjects and grade levels, assessing and monitoring student progress, and providing individualized support and intervention as needed.
  • Supported daily activities and routines for children in a safe environment.

Medical Assistant Intern

Assistant Laboratory of Pathology
Quito
09.2021 - 09.2022
  • Collected specimens for lab testing and performed basic laboratory tests under supervision of physician or medical technologist.
  • Monitored lab inventory and restocked supplies as needed.
  • Ensured compliance with safety guidelines in laboratory operations.
  • Communicated effectively with patients regarding sample collection processes.
  • Maintained sterile environments, and ensured proper handling of lab specimens.
  • Collaborated with lab staff to maintain workflow and uphold quality standards.
  • Assisted in collecting patient samples for laboratory testing.

Medical Assistant

ER of Quito
Quito
05.2020 - 06.2020
  • Monitored vital signs and supported emergency procedures, including CPR and wound care.
  • Administered medications, and prepared patients for medical examinations.
  • Delivered attentive and compassionate care to patients in high-stress situations.
  • Assisted healthcare professionals with patient intake and registration processes.
  • Supported nurses in performing routine clinical tasks and patient care procedures.
  • Communicated with patients to gather medical histories and address inquiries.

Education

Nursing School (Technician) -

Instituto Tecnológico Superior “Libertad”
Quito, Ecuador
01.2019

High School Diploma -

Unidad Educative Francis Bacon
Quito, Ecuador
01.2016

Skills

  • Patient care
  • Vital signs monitoring
  • Bilingual: English and Spanish
  • CPR
  • First aid
  • Microsoft Office
  • EMR software
  • Empathy
  • Active listening
  • Childcare
  • Safety procedures

Hobbies and Interests

  • Cooking
  • Reading
  • Anime & Manga
  • Creative Writing
  • Spirituality & Meditation

References

Available upon request.

Timeline

Front Desk Receptionist

Accent Eye Care
05.2025 - 07.2025

Optometric Technician

Switalski Eye Care
11.2024 - 05.2025

Daycare Assistant

Au Pair
10.2022 - 10.2024

Medical Assistant Intern

Assistant Laboratory of Pathology
09.2021 - 09.2022

Medical Assistant

ER of Quito
05.2020 - 06.2020

Nursing School (Technician) -

Instituto Tecnológico Superior “Libertad”

High School Diploma -

Unidad Educative Francis Bacon

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