Summary
Overview
Work History
Education
Skills
Timeline
Generic

Velma Garrett

Federal Way

Summary

Detail-oriented professional with extensive experience in housing case management. Expertise in multitasking and coordinating client support, leading to improved housing outcomes. Committed to empowering clients through comprehensive assessments and tailored guidance.

Overview

7
7
years of professional experience

Work History

Housing Case Manager

Compass Housing Alliance
Seattle, WA
01.2025 - Current
  • Improved client housing stability by developing individualized case management plans and providing ongoing support.
  • Empowered clients to make informed decisions related to their housing needs by conducting comprehensive assessments and providing tailored guidance.
  • Contributed to the overall success of the housing program by participating in regular staff meetings, sharing feedback and suggestions for improvement.
  • Coordinated with community resources to connect clients with essential services and support.

Peer Support Outreach Case Manager

Ymca Of Greater Seattle
Seattle, WA
10.2021 - 07.2024
  • Developed individualized support strategies, enhancing client engagement and satisfaction.
  • Facilitated communication between clients, families, and service providers to ensure continuity of care.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.

Cashier

Chipotle
Seattle, WA
01.2019 - 03.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of workstations to enhance customer experience.
  • Assisted in inventory management by restocking supplies and monitoring product levels.
  • Trained new cashiers on operational procedures and customer service standards.

Education

Associate of Science - Social And Human Services

Bryant And Stratton College
Getzville, NY
10-2027

GED -

Youth Source of Renton
Renton, WA
06-2004

Skills

  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking

Timeline

Housing Case Manager

Compass Housing Alliance
01.2025 - Current

Peer Support Outreach Case Manager

Ymca Of Greater Seattle
10.2021 - 07.2024

Cashier

Chipotle
01.2019 - 03.2021

Associate of Science - Social And Human Services

Bryant And Stratton College

GED -

Youth Source of Renton