Spearheaded office coordination efforts in healthcare administration, enhancing team efficiency through strategic communication and effective resource management.
Overview
6
6
years of professional experience
Work History
Office Coordinator
Memorial Sloan Kettering Cancer Center
New York, New York
07.2024 - Current
Provide administrative support to the Memorial Sloan Kettering Cancer Center team
Manage daily office operations and tasks
Handle incoming and outgoing correspondence
Schedule and coordinate meetings and appointments
Maintain and update databases and filing systems
Prepare reports and documents as needed
Answer phone calls and respond to emails
Handle sensitive and confidential information with discretionFacilitate seamless office operations by coordinating schedules and managing correspondence, enhancing team efficiency.
Research and Development Project Intern
Brooklyn Perinatal Network- Maternal Child Health
Brooklyn, New York
03.2024 - 06.2025
Participate in project planning to support maternal health education and delivery.
Work on planning and development of various projects for BPN.
Implement activities upon request at the direction of the Executive Director, Ngozi Moses.
Work with various professionals within BPN on projects and initiatives to support BPN mission and community work.
Track and report on different aspects of this community work.
Participate in meetings and provide support to other team members as needed.
Provide administrative and outreach support as needed.
Develop health education/promotion materials as needed.
Coordinated the development of health education materials, enhancing community outreach and increasing program engagement.
Patient Access Coordinator
Columbia University
New York, New York
12.2022 - 03.2024
Communicated with physicians and medical providers to clarify and facilitate clinical requests.
Advised patients on available services and community resources, based on current information.
Built and maintained strong team relationships, fostering positive work environment.
Implemented patient access needs programs, policies and initiatives to enhance service.
Scanned medical records and processed Release of Information forms.
Verified insurance eligibility, referral authorization and financial education.
Supported patient service needs by coordinating efficient referrals for additional resources.
Conveyed policies and procedures to patients from medical and administrative standpoints.
Administrative Assistant
New York Presbyterian
New York, New York
04.2022 - 12.2022
Managed heavy calendar and coordinated multiple meetings and events for executives.
Assisted with budget management, expense tracking, and purchase order creation.
Prepared and distributed reports, correspondence, and presentations using Microsoft Office Suite.
Handled confidential information with discretion and maintained a professional and organized work environment.
Coordinated travel arrangements and logistics for business trips, including booking flights, hotels, and transportation.
Streamlined office operations by implementing new systems and procedures, resulting in improved productivity.
Assisted with event planning and coordination, including organizing meetings, conferences, and corporate functions.
Outreach Coordinator
Department of Emergency Management
New York, New York
04.2021 - 06.2022
Led virtual outreach campaigns to educate community members about Covid-19 safety protocols and resources.
Collaborated with local organizations to distribute hygiene kits and PPE to vulnerable populations.
Organized online workshops and seminars on mental health and stress management during the pandemic.
Developed and maintained partnerships with community leaders to address Covid-19 disparities and promote equity.
Collaborated with local health organizations to increase awareness and understanding of COVID-19 prevention measures.
Trained and supervised a team of volunteers to conduct outreach activities and disseminate COVID-19 related information.
Front Desk Medical Receptionist
New York City Health and Hospitals
New York, New York
05.2020 - 06.2021
Collaborated with healthcare professionals and administrative staff to coordinate and schedule COVID-19 testing and related appointments in a timely manner.
Implemented and maintained strict infection control measures, including screening protocols and personal protective equipment (PPE) usage, to minimize the risk of COVID-19 transmission.
Expertly communicated with patients and their families, providing helpful information and addressing concerns related to COVID-19 precautions and guidelines.
Successfully managed and processed patient registrations during the COVID-19 pandemic, ensuring accurate and efficient data entry.