Venissa Rivera Bailey
Hartford,CT
Summary
Practiced Clinic Receptionist with many years of experience performing basic medical clinic administrative duties. Greeted guests, answered phone calls, maintained lobby, coordinated appointments, assisted with patient check-in and check-out, managed flow of patients and processed payments. Attentive professional focused on customer satisfaction and office organization.
Overview
1
1
year of professional experience
Work History
Clinic Receptionist
Yale
Avon
06.2024 - Current
- Greeted patients and visitors in a professional manner.
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
Cna
Apple Rehab
Avon, Connecticut
01.2024 - 05.2024
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
Housekeeper
Trinity Health Hospital
Hachita, CT
06.2023 - 10.2023
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
Education
High School Diploma -
Metropolitan Learning Center
Bloomfield, CT06-2022
Skills
- Front Desk Management
- Patient Relations
- Patient Scheduling
- Appointment management
- HIPAA Compliance
- Medical Charting
- Reminder calls
- Patient Registration
- Outpatient Care
Timeline
Clinic Receptionist
Yale
06.2024 - Current
Cna
Apple Rehab
01.2024 - 05.2024
Housekeeper
Trinity Health Hospital
06.2023 - 10.2023
High School Diploma -
Metropolitan Learning Center