Venissa Seoane
Hialeah
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
CASHIER/RECEPTIONIST COORDINATOR
Northside Imports
06.2024 - 02.2025
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered central telephone system and directed calls accordingly.
ACCOUNT RECEIVABLE
Eric's Industrial Supply
02.2024 - 06.2024
- Managed customer accounts, ensured timely payments, reduced overdue balances, improved cash flow
- Processed invoices, reconciled discrepancies, enhanced accuracy, boosted financial reporting
- Collaborated with sales team, resolved billing issues, increased customer satisfaction, strengthened relationships
ACCREDITATION SPECIALIST/AUTOLINE
Better Business Bureau
01.2004 - 01.2023
- Receptionist/Retrieve & Return calls from the voicemail
- Assist Walk-Ins
- Customer Service - Assist consumer/companies with the status of complaints
- Process all incoming/outgoing mail
- Dispute Resolution - Oversees all complaints, rebuttal, responses and inquiries from the Nationwide Companies in the following industries: All Auto, Plane & Boat Services, Advertising & Marketing
- Oversee all Lemon Law Auto Line Arbitration Hearings
Education
High School Diploma -
AMERICAN SR HIGH SCHOOL
Hialeah, FL05-1986
Skills
- Data Entry
- Customer Service
- Multitasking
- Flexibility
- Problem Solving
- Computer Literacy
- Leadership
- Microsoft Outlook
- Licensed Notary
- Credit and cash transactions
- Team collaboration
- Professionalism and courtesy
Timeline
CASHIER/RECEPTIONIST COORDINATOR
Northside Imports
06.2024 - 02.2025
ACCOUNT RECEIVABLE
Eric's Industrial Supply
02.2024 - 06.2024
ACCREDITATION SPECIALIST/AUTOLINE
Better Business Bureau
01.2004 - 01.2023
High School Diploma -
AMERICAN SR HIGH SCHOOL
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