Venita clamon
Royse city,TX
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Denny's Restaurant. Proven ability to enhance guest experiences through effective communication and sales expertise, while maintaining high cleanliness standards and food safety practices. Adept at multitasking in high-volume environments, ensuring efficient service delivery and guest satisfaction.
Overview
10
10
years of professional experience
Work History
Server
Dennys Restaurant
Royse City, TX
02.2019 - Current
- Provided exceptional customer service to enhance dining experience.
- Managed multiple tables efficiently during peak hours.
- Processed orders accurately using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area.
- Upsold menu items to increase overall sales performance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Unit Assistant
Dennys Restaurant
Royse City, TX
04.2022 - 02.2024
- Assisted in daily operations by managing customer orders and ensuring timely service delivery.
- Communicated effectively with team members to facilitate smooth kitchen operations during peak hours.
- Handled cash transactions accurately, providing customers with correct change and receipts.
- Resolved customer inquiries and complaints promptly, enhancing overall guest satisfaction experience.
Shift Leader
Golden Chick
Royse City, TX
04.2016 - 10.2019
- Supervised team members to ensure adherence to food safety standards and operational procedures.
- Coordinated daily shift schedules, optimizing labor allocation for peak service times.
- Trained new staff on company policies, service techniques, and equipment usage.
- Monitored inventory levels, placing orders to maintain stock availability and reduce waste.
Education
High School Diploma -
Royse City High School
Royse City, TX05.2006
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Safe food handling
- Cleanliness standards
- High volume dining
- Service prioritization
- Food running
- Menu memorization
- Team collaboration
- Sales expertise
- Food safety practices
- Table bussing
Timeline
Unit Assistant
Dennys Restaurant
04.2022 - 02.2024
Server
Dennys Restaurant
02.2019 - Current
Shift Leader
Golden Chick
04.2016 - 10.2019
High School Diploma -
Royse City High School