Venus Dickens
Marina,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Domino's Pizza
Marina, CA
11.2020 - 11.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted in the preparation of food items according to recipes and instructions.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Followed established cash handling procedures when collecting payment from customers.
- Provided information about products and services available to customers, and processed customer orders accurately and efficiently.
Barista Trainer
Starbucks
Marina, CA
11.2021 - 11.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages while operating cash registers to process customer payments.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Retail Sales Representative
T-Mobile
Marina, California
11.2023 - 07.2024
- Performed opening and closing duties such as counting money in register drawer or restocking supplies.
- Resolved customer complaints in a professional manner.
- Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges.
- Drove sales through development of successful promotional strategies and product placement.
Bank Teller
Wells Fargo
Marina, CA
07.2024 - Current
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Developed strong relationships with customers to ensure repeat business.
- Helped and assisted to other tellers during peak business hours as needed.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
High School Diploma -
Learning For Life Charter High School
Marina, CA06.2022
Skills
- Training Background
- Employee Performance Management
- Team Player
- Solid Problem Solver
- Cash Handling
- Health Codes Compliance
- Up-Selling
- POS System Operation
Timeline
Bank Teller
Wells Fargo
07.2024 - Current
Retail Sales Representative
T-Mobile
11.2023 - 07.2024
Barista Trainer
Starbucks
11.2021 - 11.2023
Customer Service Representative
Domino's Pizza
11.2020 - 11.2021
High School Diploma -
Learning For Life Charter High School