Vercorea Cooper
Cape Girardeau,MO
Summary
Versatile professional transitioning into this position, bringing transferable strengths in communication, problem‑solving, and relationship building. Recognized for fast learning, initiative, and a strong work ethic.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Barista Trainer
Century Casino
Cape Girardeau, MO
04.2025 - 04.2026
- Trained new baristas on coffee preparation techniques and customer service standards.
- Developed training materials to enhance team knowledge of beverage offerings and equipment use.
- Implemented quality control measures to ensure consistency in beverage presentation and taste.
- Mentored junior staff, fostering a collaborative environment and improving team morale.
- Conducted regular performance evaluations to identify skill gaps and provide targeted coaching.
- Boosted company reputation by maintaining a clean, efficient, and inviting café environment.
CNA
Shift Keys
St Louis, MO
03.2019 - 08.2025
- Trained new staff on best practices for resident care and safety protocols.
- Enhanced workflow efficiency by streamlining documentation processes within electronic health records system.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Level 1 Medication Aide
Allegro Assisted Living
St Louis, MO
02.2023 - 01.2025
- Administered medications accurately and timely to residents according to established protocols.
- Monitored resident responses to medications, reporting any adverse effects to healthcare professionals.
- Assisted in maintaining accurate medication records and documentation for compliance and safety.
- Trained new staff on medication administration procedures and best practices for resident care.
- Coordinated with nursing staff to ensure proper medication management and adherence to care plans.
- Implemented safety measures for medication storage, contributing to a secure environment for residents.
- Participated in regular team meetings, providing input on improving medication administration processes.
- Safeguarded patient privacy by maintaining strict confidentiality of medical information and records.
- Assisted patients with self-administration of medications when appropriate, promoting independence and confidence.
Universal Worker
Wildwood Assisted Living and Memory Care
Wildwood, MO
06.2022 - 02.2024
- Facilitated communication between residents, families, and staff to ensure seamless operations.
- Provided exceptional customer service by addressing resident inquiries and concerns promptly.
- Coordinated daily activities and schedules for residents, enhancing overall resident satisfaction.
- Facilitated engaging recreational activities to enhance resident interaction and well-being.
- Developed personalized activity plans tailored to individual resident needs and preferences.
- Coordinated group activities, encouraging socialization among residents and improving community spirit.
CNA
Veteran's Home
Cape Girardeau, MO
09.2018 - 07.2020
- Collaborated with interdisciplinary teams
- Implemented infection control measures to maintain a safe environment for all residents.
- Advocated for resident needs and preferences during team meetings and care discussions.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Caregiver
Comforter Keepers
Cape Girardeau, MO
08.2016 - 08.2018
- Provided compassionate care to clients, ensuring safety and comfort in daily activities.
- Assisted with personal hygiene tasks, promoting dignity and respect for clients' needs.
- Developed individualized care plans in collaboration with healthcare professionals and families.
- Trained new caregivers on best practices for client interaction and care protocols.
- Monitored client health conditions, reporting changes to appropriate medical personnel promptly.
- Implemented engaging activities that enhanced social interaction and mental stimulation for clients.
- Built strong relationships with clients to deliver emotional support and companionship.
Line Assembler
Gilster Mary Lee Cake Plant
Perryville, MO
08.2014 - 09.2016
- Assembled cake components according to production specifications and quality standards.
- Operated mixing and baking equipment, ensuring consistent product output.
- Monitored assembly line processes, identifying inefficiencies and recommending improvements.
- Collaborated with team members to maintain a safe and organized work environment.
- Trained new employees on assembly procedures and safety protocols.
- Conducted routine inspections of equipment to ensure optimal performance and compliance with safety regulations.
- Assisted in inventory management by tracking raw materials and finished products accurately.
- Implemented process enhancements that increased assembly line efficiency and reduced waste.
- Ensured product quality through thorough inspection of assembled items before moving them to the next stage in the process.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Met daily quotas consistently by always working hard and efficiently with little downtime.
Cashier
Walmart
Cape Girardeau, MO
07.2015 - 02.2016
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout areas to enhance shopping experience.
- Collaborated with team members to improve workflow efficiency during peak hours.
- Handled cash and credit transactions, ensuring adherence to financial procedures.
Crew Member
Popeyes Kitchen
Cape Girardeau, MO
09.2011 - 05.2015
- Provided exceptional customer service by efficiently taking and processing orders.
- Maintained cleanliness and organization of dining area and kitchen stations.
- Assisted in training new crew members on operational procedures and food safety standards.
- Collaborated with team to ensure timely food preparation during peak hours.
Education
Associate of Science - Medical Assisting
Metro Business College
Cape Girardeau, MO09-2019
Skills
- Leadership experience
- Health and safety compliance
- Cleanliness standards
- Milk steaming
Certification
CNA
L1MA
CPR&1st Aide
Substitute Teacher
Community Assistant
Timeline
Barista Trainer
Century Casino
04.2025 - 04.2026
Level 1 Medication Aide
Allegro Assisted Living
02.2023 - 01.2025
Universal Worker
Wildwood Assisted Living and Memory Care
06.2022 - 02.2024
CNA
Shift Keys
03.2019 - 08.2025
CNA
Veteran's Home
09.2018 - 07.2020
Caregiver
Comforter Keepers
08.2016 - 08.2018
Cashier
Walmart
07.2015 - 02.2016
Line Assembler
Gilster Mary Lee Cake Plant
08.2014 - 09.2016
Crew Member
Popeyes Kitchen
09.2011 - 05.2015
Associate of Science - Medical Assisting
Metro Business College
Employee of the Month
I received the recognition only 3 months into my job. Soon after I filled in positions such as a concierge,Level 1 medication aide and activity assistant.