Verna Gingerich

Delivered educational instruction for 20 years, including a decade at Living Hope Mennonite church school.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
• Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
• Maintained a safe working environment through proper use of cleaning products and equipment.
• Developed strong relationships with clients through consistent high-quality service and friendly interactions.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
• Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
• Dusted picture frames and wall hangings with cloth.
• Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Delivered quality customer service to address urgent needs and cleaning requests.
• Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
• Emptied trashcans and transported waste to collection areas.
• Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
• Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
• Changed bed linens and collected soiled linens for cleaning.
• Sorted, laundered and put away various laundry items.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.