Organized and friendly medical office assistant specializing in patient management and billing processes. Expertise in insurance verification and documentation guarantees exceptional patient care while upholding compliance with applicable regulations.
Overview
3
3
years of professional experience
Work History
Medical Office Assistant
Lebauer Medical Center
Greensboro, North Carolina
07.2024 - Current
Coordinated insurance verification and processing, ensuring timely resolution of patient billing inquiries.
Updated patient information accurately using electronic health record systems.
Performed clerical duties including filing, data entry, and photocopying documents.
Scheduled patient appointments and managed incoming calls, effectively addressing inquiries to enhance patient experience.
Greeted patients and visitors with professionalism and friendliness.
Entered billing codes accurately into the computer system for reimbursement.
Performed bookkeeping duties, preparing and sending financial statements or bills to maintain accurate financial records.
Outpatient Registration Clerk
Beaufort Memorial Hospital
Beaufort, South Carolina
07.2023 - 02.2024
Ensured accuracy of insurance information for billing processes.
Coordinated patient appointments and collaborated with medical staff to ensure seamless scheduling.
Assisted patients in completing necessary forms and documentation accurately.
Scanned documents into electronic medical records, enabling efficient access for staff and improved patient care.
Obtained all required consents prior to treatment or procedures.
Managed bookkeeping tasks, preparing and distributing financial statements to maintain accurate accounting records.
Scheduled tests, lab work, or x-rays based on physician orders efficiently.
Education
Billing And Coding Certificate - Billing And Coding
Ultimate Medical Academy
Clearwater, FL
05-2025
Associate of Applied Science -
Technical College of The Lowcountry
Beaufort, SC
05-2010
Skills
Medical billing
Insurance billing
Insurance verification
EHR management
Patient scheduling
Claims processing
Insurance authorizations
Co-pay collection
Appointment reminders
Financial preparation
OSHA compliance
HIPAA regulations
ICD-10 coding
Attention to detail
Problem-solving
Positive attitude
Office administration
Timeline
Medical Office Assistant
Lebauer Medical Center
07.2024 - Current
Outpatient Registration Clerk
Beaufort Memorial Hospital
07.2023 - 02.2024
Billing And Coding Certificate - Billing And Coding