Vernita M. Gonsalves
Norwich,CT
Summary
A position as a Computer Analyst, Network Administrator, Travel/ Reservations Consultant, and Training Instructor, utilizing my proven Computer training experience and technical skills.
Professional with experience in administrative and processing tasks, prepared to excel in this role. Known for reliability, flexibility, and strong teamwork, delivering consistent results. Adept at managing documents, data entry, and maintaining organizational systems. Strong communication, problem-solving skills, and ability to adapt to changing needs make valuable asset to any team.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Remittance Processing Assistant 1
Las Vegas Valley Water District
09.2003 - 07.2008
- Duties consists of payment processing of residential and commercial water utility payments, utilizing OPEX (MPE7, 51, 50) mail extractors to open and process incoming mail
- Maintained, researched customer information, and processed accounts receivables information utilizing BANCTEC 9500, Pay Detail Courier System, and People Soft Software Customer Information System Database (CIS) for updated internal and external customer accounts
- Generated cash reports and bank reconciliation, and bank depository functions
- Prepared reports and submitted information to updated for customer service and management review
- Functioned as backup Accounting Assistance (Cashier) handling customer service functions when needed
- Appointed as a lead coordinator and representative of the finance department employee appreciation program, employee job fair and other related department activities and function
Office Assistant II
Las Vegas Valley Water District
09.1991 - 09.2003
- Job duties consist of assisting applicants with job recruitment and job availability
- Processed incoming applications, utilizing database application system
- Assisted employees with leisure activities, employee benefits and other related functions
- Acts as company liaison, representative for outside vendors benefits and functions
- Prepared reports, schedules, and correspondence for pre-employment, interviews, and potential candidates for hires required by the human resources or benefit analysis
- Appointed as member of company safety recognition program taskforce in development new strategies for improvement of present program
Procurement Analyst - C-17 Program
McDonnell Douglas Aircraft Company
11.1988 - 05.1990
- Responsible for inputting data information into database system
- Analyze and prepare proposal documentation for submitting Defense contractor (DOD) approvals
- Tools used include NOMAD-DMS, ICU, Quattro Pro, Admchart, DBMs, Desktop Publishing, and Dynaplan
- Instructed, assisted other staff members and internal clients within the computer-system network environment
- Prepared and maintained month-end reports from management review
- Assisted technical staff with installation of PC computers and peripherals equipment, system hardware setups, software installations and configuration experience for system operations and several types of hardware and software
- Prepared documentation and scheduling for the C-17 Program, and administrative functions consisted of data entry, preparation of proposal contracts, and monthly reports for management and department of defense (DOD) review
Provisioning Analyst
Hughes Aircraft Company
07.1981 - 10.1988
- Prepared reports and supporting documentation for management review as assigned by the supporting programs involved with DOD (Department of Defense) contracts
- Processing System (SOS), and other general clerical, administrative, and technical support duties required by management
- Directed and maintained collection operations related to information systems, order processing accounting systems, including maintaining database statistics and status reporting
- Maintained, processed, and retrieved incoming documentations for the Spares Order Parts (S0S) M-1 Abrams, and Bradley Laser Range program database system
- Assisted with administrative, troubleshooting systems, equipment, and staff operations
Education
BS - Information Technology
American Inter-Continental University
Atlanta, GA 03.2006
Bachelor of Science - Business Administration And Management
Pepperdine University
Los Angeles, CA 06.1984
AA - Liberal Studies
Los Angeles Trade Technical College
06.1976
Skills
- MS-OS2
- MS-DOS
- Microsoft Project
- Microsoft Windows XP
- Microsoft Visio
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Visual Basic Net
- Microsoft Access
- Microsoft Visual Studio
- Oracle Financials - People Soft
- CIS
- BancTec 9500 processor
- EX MPE 75
- 50-51 Extractors
- Office support
- Database maintenance
- File management
- Document preparation
- Data entry
- Report generation
- Administrative tasks
- Scheduling appointments
- Inventory tracking
- Records organization
- Spreadsheet management
- Communication skills
Desiredoccupation
- Computer Systems Analysts
- Teachers and Instructors
- Business Analyst
- Clerical and Administrative Functions
References
Available Upon Request
Professional License
Travel Agent/Owner of URC-1 Travel Division of URC-1 Designs, LLC, 01/2001 - Present
Certification
- CT Driver's License
- HIPPA
Timeline
Remittance Processing Assistant 1
Las Vegas Valley Water District
09.2003 - 07.2008
Office Assistant II
Las Vegas Valley Water District
09.1991 - 09.2003
Procurement Analyst - C-17 Program
McDonnell Douglas Aircraft Company
11.1988 - 05.1990
Provisioning Analyst
Hughes Aircraft Company
07.1981 - 10.1988
- CT Driver's License
- HIPPA
BS - Information Technology
American Inter-Continental University
Bachelor of Science - Business Administration And Management
Pepperdine University
AA - Liberal Studies
Los Angeles Trade Technical College
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