Veronica Alba

Miami Beach,FL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

years of professional experience

Work History

Cashier Manager

La Española

08.2020 - 03.2023

Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Addressed customer needs and made product recommendations to increase sales.

Customer Service Representative

Cencosud

11.2008 - 03.2020

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services, and company information.
Handled customer inquiries and suggestions courteously and professionally.

Education

High School Diploma -

La Salle

Buenos Aires, Argentina

12.1995

Skills

Customer Service
Complaint Resolution

Relationship Building
Organization and Prioritization

Languages

Spanish

English

Timeline