Veronica D. Anderson
Folcroft,Pa
Summary
Demonstrated expertise in customer service and administration, driving company success through effective support and engagement.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Associate
Primark
02.2023 - 01.2025
- Collaborate with sales team and management to drive sales goals and oversee store operations ensuring adherence to company policies and procedures.
Lead Sales Associate
Kohl's
10.2021 - 01.2023
- Assist with inventory management including receiving, stocking and replenishing merchandise overseeing daily department operations ensuring efficient functioning and high customer satisfaction.
Sales Associate
Boscovs Department Store
03.2019 - 10.2021
- Assist associates and customers in the daily operations of the Department Store by providing quality service.
Secretary
AMG LLC
05.2013 - 03.2019
- Serviced in the day-to-day operations of the business including customer service, bookkeeping and appointment scheduling.
Insurance Inquiry Representative
Reimbursement Technologies Inc.
02.2005 - 02.2007
- Corresponded with patients and doctors to process all billing and insurance information.
- Managed medical claim forms.
- Verified patient Medicare and Medicaid eligibility.
Education
Medical Administration
Lincoln Technical Institute
Philadelphia, PA10.2013
Business
West Philadelphia High School
Philadelphia, PA06.2001
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Verbal/written communication
Certification
Microsoft Word Expert
Timeline
Sales Associate
Primark
02.2023 - 01.2025
Lead Sales Associate
Kohl's
10.2021 - 01.2023
Sales Associate
Boscovs Department Store
03.2019 - 10.2021
Secretary
AMG LLC
05.2013 - 03.2019
Insurance Inquiry Representative
Reimbursement Technologies Inc.
02.2005 - 02.2007
Medical Administration
Lincoln Technical Institute
Business
West Philadelphia High School