Veronica Brown
Lexington,KY
Overview
9
9
years of professional experience
Work History
Senior Human Resources Generalist
Webasto Sunroofs
Lexington, KY
11.2023 - Current
- Mediated employee disputes to find mutually beneficial resolutions while maintaining positive relationships between parties involved.
- Assisted in payroll processing, ensuring accurate compensation for all staff members on time each pay period.
- Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Managed FMLA requests and ADA accommodations, maintaining compliance with federal guidelines while supporting employee wellbeing.
- Conducted new employee onboarding and provided ongoing orientation training.
- Distributed employee engagement surveys to identify areas of improvement.
- Maintained accurate records of all workers compensation claims, ensuring timely reporting to regulatory agencies and insurance carriers.
Human Resources Manager
Montgomery Autimotive
Louisville, KY
03.2022 - 11.2023
- Maintained benefits for over 300 employees in various locations.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Processed employee claims involving performance issues and harassment.
- Collaborated with insurance broker to develop and maintain up-to-date benefits manual.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and inperson interactions.
- Managed flex spending accounts.
- Settled monthly invoices for insurance vendors.
Human Resources Specialist
Fanatics
Louisville, KY
05.2018 - 12.2021
- Provide internal customer service for up to 800 hourly employees (benefits, attendance, payroll, etc.)
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Tracked corrective action documentation and counseling sessions.
- Evaluated time and attendance for Louisville, KY and Miramar, FL payroll.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Assisted in safety committee.
- Conduct investigations for behavioral and safety incidents.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Developed and administered internal surveys to evaluate employee satisfaction.
- Conducted new employee onboarding and provided ongoing orientation training.
Human Resources Coordinator
Jeffboat
Jeffersonville, IN
08.2016 - 06.2018
- Processed timekeeping, payroll and vacation request for 300+ employees.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Conducted new employee onboarding and provided ongoing orientation training.
- Assisted medical personnel with translations and FMLA/STD.
- Organized biometric screenings for employees.
- Maintained human resources information system and kept employee files up to date and accurate.
- Organized benefits sessions and helped hourly personnel complete open enrollment paperwork.
- Assisted HR manager with weekly staffing paperwork (additions, reductions, BIDS, layoffs, recalls, etc.) in accordance with current CBA.
- Collaborated with labor relations manager on translations for investigations, disciplinary action meetings and terminations.
- Assisted management with mass layoff process.
Education
Bachelor of Arts - Human Resources Management
Murray State University
Murray, KY12-2015
Skills
- Dependable and Responsible
- Self-Motivated
- Conflict resolution
- Detail-oriented
- Empathy and Emotional Intelligence
- Negotiation
- Cultural Sensitivity and Diversity Awareness
- Time Management
- Training and Development
Timeline
Senior Human Resources Generalist
Webasto Sunroofs
11.2023 - Current
Human Resources Manager
Montgomery Autimotive
03.2022 - 11.2023
Human Resources Specialist
Fanatics
05.2018 - 12.2021
Human Resources Coordinator
Jeffboat
08.2016 - 06.2018
Bachelor of Arts - Human Resources Management
Murray State University