Summary
Overview
Work History
Education
Skills
Timeline
Generic

Veronica Colbert

Jacksonville,FL

Summary

Retail professional with consistent record of driving sales and enhancing product presentation. Known for collaborating effectively with team members to achieve common goals and adapting strategies to meet dynamic retail needs. Skilled in inventory management and visual merchandising, bringing reliability and flexibility to every project.

Overview

44
44
years of professional experience

Work History

Retail Merchandiser

Crossmark
12.2024 - Current
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Stocked shelves to match planogram images and instructions.
  • Stocked designated items on shelves, end caps and displays.
  • Labeled products, rotated stock and fronted merchandise for appealing display.

Retail Merchandiser

SAS Retail Services
04.2024 - 11.2024
  • Contributed to a positive work environment, fostering teamwork among colleagues for increased productivity.
  • Achieved company objectives through consistent adherence to guidelines during retail reset projects.
  • Improved store appearance by executing merchandise resets and planogram updates according to client guidelines.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Stocked designated items on shelves, end caps and displays.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Cashier

Family Dollar
10.2023 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Set up new sales displays each week with fresh merchandise.
  • Operated cash register to record transactions accurately and efficiently.

Shift Manager

Popeye's Restaurants
07.2022 - 04.2023
  • Cooperated with coworkers to improve customer experience and manage storefront.

Shift Manager

Church's Chicken
04.2022 - 07.2022

.

  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns

Crew Member/Customer Service

Popeye's Restaurants
09.2021 - 04.2022
  • Prep and production of foods also cashier for front counter for guest services a loyal customer service also good house keeping and safety standards.
  • Customer service supplying customer with safe and healthy food taking care needs greeting and friendly

Sales Associate

Goodwill Industries
10.2020 - 09.2021
  • Assist in donations distribution for retail sales by sorting, pulling and hanging of clothing. Assortment through color configuration. Friendly customer service as a store associate employing good housekeeping. Assisted in cashiering. Assisted in employing good customer services to external and internal customers.

Order Selector

C&S Wholesale Grocers
07.2020 - 09.2021
  • Use of head set to select order by use of machine operated long forklift. Order picking and pulling good housekeeping and safety in Accordance of Osha Standards

Crew Member

Caspers Company
02.2020 - 07.2020
  • Prep foods for lunch. Change in and out stickers to update for for quality control for expiration dates. Assist in any assigned activities to the food service. Apply good customer service assist as Back Cashier collections of money and credit card payments for food orders. Follow and practice all good house keeping and food handlers practice and safety. A team player. Employed good customer service

Cargo Handler

Forward Air Solution
05.2018 - 11.2019
  • Inbound sortment of materials/goods by unloading to conveyor belt for specific line destination, then stage and integrity check and loaded for outbound distribution to customers. Selected specific material from sort by pulling freight for assigned section. Lifted and stacked boxes by freight number also be very attentive to details. Use of pallet jack. Also practicing good safety habits and good housekeeping in ensuring to job details.

Package Handler

UPS
10.2017 - 02.2018
  • Package handler small sortation from different zip codes by use of scan then loaded to moved to next destination. Scan packages for destination and load on proper truck tracking and routing.

Academic Tutor and Note Taker

Florida State College at Jacksonville
01.2012 - 09.2017
  • Disability Support Service (DSS)
  • Provide note-taking and academic tutoring to students to students with disabilities
  • Customer service experience through Florida State College at Jacksonville BAS in Program of Study Supervision and Management. use of Microsoft office, excel, words spreadsheet. Microsoft Windows

Warehouse Associate

Laney & Duke Warehouse
01.2008 - 12.2011
  • Receiving raw materials and products, and picking, packing, wrapping, labeling, and/or shipping products
  • Maintain shipping and receiving logs
  • Made sure that incoming and outgoing products and material are in good condition.

Supply Clerk, Material Storage & Handling Specialist

Florida Army National Guard
01.1986 - 01.1988
  • Unloaded and processed incoming, supplies and equipment orders
  • Observed proper safety, handling and security protocols for food, medical supplies.
  • Moved, stored and transferred supplies using forklifts, pallet jacks, and cherry pickers
  • Maintained accurate stock, accounting, security, and inventory measures of multimillion dollar warehouse facilities
  • Processed outbound shipments of inventory
  • Ensured clean and safe equipment and workspace conditions

Material & Storage Handling Specialist /Supply Clerk

US Army
09.1981 - 09.1984

.

  • Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
  • Processed requisition forms accurately and promptly to fulfill equipment requests from various departments within the organization.
  • Ensured compliance with military regulations by maintaining accurate records of equipment distribution, storage, and maintenance.
  • Contributed to the unit''s overall mission success by maintaining proper accountability of assets and ensuring timely availability of critical supplies.
  • Managed disposal of excess inventory in accordance with regulatory guidelines, minimizing waste while maximizing asset recovery value.

Education

Associate of Arts - General Studies

Florida State College At Jacksonville
Jacksonville, FL
12-2014

Bachelor of Science - Supervision And Management

Florida State College
Jacksonville, FL
12-2016

Skills

  • Product restocking
  • Planogram execution
  • Merchandise resetting
  • Merchandise stocking
  • Product labeling
  • Signage updating
  • Merchandise planning
  • Teamwork
  • Time management
  • Recordkeeping and documentation

Timeline

Retail Merchandiser

Crossmark
12.2024 - Current

Retail Merchandiser

SAS Retail Services
04.2024 - 11.2024

Cashier

Family Dollar
10.2023 - 04.2024

Shift Manager

Popeye's Restaurants
07.2022 - 04.2023

Shift Manager

Church's Chicken
04.2022 - 07.2022

Crew Member/Customer Service

Popeye's Restaurants
09.2021 - 04.2022

Sales Associate

Goodwill Industries
10.2020 - 09.2021

Order Selector

C&S Wholesale Grocers
07.2020 - 09.2021

Crew Member

Caspers Company
02.2020 - 07.2020

Cargo Handler

Forward Air Solution
05.2018 - 11.2019

Package Handler

UPS
10.2017 - 02.2018

Academic Tutor and Note Taker

Florida State College at Jacksonville
01.2012 - 09.2017

Warehouse Associate

Laney & Duke Warehouse
01.2008 - 12.2011

Supply Clerk, Material Storage & Handling Specialist

Florida Army National Guard
01.1986 - 01.1988

Material & Storage Handling Specialist /Supply Clerk

US Army
09.1981 - 09.1984

Associate of Arts - General Studies

Florida State College At Jacksonville

Bachelor of Science - Supervision And Management

Florida State College
Veronica Colbert