VERONICA DE LA CRUZ
El Paso,TX
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Willing to relocate to: El Paso, TX - Houston, TX - San Antonio, TX Authorized to work in the US for any employer
Overview
30
30
years of professional experience
Work History
Property Leasing Consultant
InterSolutions Recruiting
El Paso, TX
03.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Verified tenant incomes and other information before accepting lease applications.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Collections Specialist
Casa Ford finance
El Paso, TX
07.2024 - 10.2024
- Identify outstanding account receivables
- Keep track of accounts that are overdue and attempt to collect payment
- Responsible for contacting customers, collecting overdue payments, follow-up with clients on overdue accounts and set up payment plans
- General office duties such as email, copy, fax as well as enter and update files
Receptionist
Flanders Air Seal
Stafford, TX
01.2005 - 12.2007
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Maintained payroll information by calculating, collecting and entering data
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations
- Completed clerical tasks such as filing, copying and distributing mail
- Kept reception area clean and neat to give visitors positive first impression
Production Machine Operator
Elcom Yazaki
El Paso, TX
01.1997 - 12.2001
- Assisted with change-overs and set up to assist with job preparation and production functions
- Monitored machine operation for compliance with policies, procedures and processes
- Complied with company and OSHA safety rules and regulations
- Set up and ran machinery to produce exceptional products for industrial needs
- Reviewed orders by inspecting labeling, packaging and contents
- Assembled components with minimal supervision, exceeding expected project milestones
Receptionist
Project Bravo
El Paso, TX
01.1995 - 12.1997
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Kept reception area clean and neat to give visitors positive first impression
- Confirmed appointments, communicated with clients and updated client records
- Answered central telephone system and directed calls accordingly
- Provided clerical support to company employees by copying, faxing and filing documents
Education
High school diploma -
Paschal High School
Fort Worth, TX06.1987
Skills
- Data Entry and Database Software Machinery Operation
- English Spanish (3 years)
- Administering Payroll (1 year)
- Computer Proficiency Shipping and Labeling
- Clerical Experience (5 years)
- Computer Literacy
- Manufacturing
- Assembly
- Office Management
- Property leasing (1 year)
- Word processing
- Yardi
- Administrative Experience
- Fair Housing Regulations
- Personal Assistant Experience
Languages
English Spanish - Intermediate
Timeline
Collections Specialist
Casa Ford finance
07.2024 - 10.2024
Property Leasing Consultant
InterSolutions Recruiting
03.2024 - Current
Receptionist
Flanders Air Seal
01.2005 - 12.2007
Production Machine Operator
Elcom Yazaki
01.1997 - 12.2001
Receptionist
Project Bravo
01.1995 - 12.1997
High school diploma -
Paschal High School