Veronica Diaz
Communications Strategist
Atlanta,Georgia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Account Manager
Find A Business Pro!
Atlanta, Georgia
08.2022 - Current
- Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Introduced new processes to improve data analysis.
- Capitalized on emerging trends to reap benefits during growth stages.
Executive Client Manager
Potomac Brokerage Supply Group
Alexandria, Virginia
05.2021 - Current
- Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems and following up with potential and existing clients.
- Organized daily workflow and assessed appropriate staffing to provide optimal service.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
Executive Administrative Assistant
Fairchild Fisk Giroux
Alexandria, Virginia
04.2020 - Current
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Used advanced software to prepare documents, reports and presentations.
Education
Bachelor of Arts - Mass Communication
Louisiana State University And A&M College
Baton Rouge, LA 08.2018 - 05.2022
Skills
Master calender management
Quote
How many ideas have there been in the history of the human race that were unthinkable ten years before they appeared?
Fyodor Dostoevsky
Timeline
Account Manager
Find A Business Pro!
08.2022 - Current
Executive Client Manager
Potomac Brokerage Supply Group
05.2021 - Current
Executive Administrative Assistant
Fairchild Fisk Giroux
04.2020 - Current
Bachelor of Arts - Mass Communication
Louisiana State University And A&M College
08.2018 - 05.2022
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