Veronica Garcia
Robstown,TX
Summary
Organized Medical Receptionist with expertise in electronic health records, appointment scheduling, and insurance verification. Supports efficient clinic operations through effective patient communication and customer relationship management, enhancing overall patient experience.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
The Eye Institute of Corpus Christi
Corpus Christi, Texas
03.2021 - 10.2025
- Greeted patients and visitors with professionalism and warmth.
- Scheduled appointments using electronic health record software efficiently.
- Collected patient information and verified insurance eligibility accurately.
- Handled patient inquiries and resolved issues promptly and courteously.
- Checked patients in and out for appointments and collected co-payments.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Took messages from patients and promptly relayed to appropriate staff.
- Informed patients of financial responsibilities prior to rendering services.
Receptionist
TLC
Robstown, Texas
04.2020 - 03.2021
- Assisted parents with insurance inquiries and billing questions promptly.
- Maintained a clean and organized reception area for a welcoming environment.
- Coordinated communication between medical staff and patients effectively.
- Collected patient information and updated electronic health records efficiently.
- Updated and recorded customer or client information to maintain accounts.
Receptionist
Almouie Pediatrics
Portland, Texas
09.2019 - 04.2020
- Greeted patients warmly upon arrival at the pediatric clinic.
- Managed phone calls, scheduling appointments for pediatric consultations.
- Collected patient information and updated electronic health records efficiently.
- Assisted parents with insurance inquiries and billing questions promptly.
- Maintained a clean and organized reception area for a welcoming environment.
- Coordinated communication between medical staff and patients effectively.
- Scheduled follow-up appointments to ensure continuity of pediatric care services.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
GED -
Robstown High Shool
Robstown01-1999
Skills
- Appointment scheduling
- Patient check-in
- Patient service coordination
- Electronic health records
- Insurance verification
- Insurance claims processing
- Payment collection
- Front desk operations
- Medical terminology
- Patient communication
Languages
English
Professional
Spanish
Limited
Timeline
Medical Receptionist
The Eye Institute of Corpus Christi
03.2021 - 10.2025
Receptionist
TLC
04.2020 - 03.2021
Receptionist
Almouie Pediatrics
09.2019 - 04.2020
GED -
Robstown High Shool