Veronica Garcia
Summary
Accomplished Human Resources Professional equipped with expert knowledge of human resources practices and employment law, leveraging 10 years of multi-state, multi-site, progressively responsible experience. Motivates human resources teams toward continuous improvement and optimization in line with changing HR requirements. Keeps company ahead of market trends and spearheads successful recruitment of top-quality candidates. Possess advanced knowledge of employment law, recruitment and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Mind OC/ Be Well OC
02.2025 - Current
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Organized and led staff orientation programs and training to promote collaboration.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Reduced time-to-hire metrics by optimizing recruiting processes, utilizing technology, and streamlining candidate screening methods.
- Implemented customized performance management systems, providing ongoing feedback and development opportunities for employees.
- Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
- Spearheaded successful recruitment campaigns, attracting top-tier talent to fill key company positions.
- Improved compliance with health and safety regulations by developing and implementing comprehensive training for all staff.
Senior Human Resources Manager
M.C. LLC Dba Jiffy Lube/ T&T Taco Dba Taco Bell
12.2023 - 12.2024
- Multi-State; supporting over 90 stores within Maine, Rhode Island, Massachusets, New Hampshire and California
- Achieved seamless implementation of organizational change initiatives without impacting daily operations.
- Enhanced efficiency of recruitment efforts through seamless management of job postings creation, applicant tracking and database maintenance.
- Worked closely with department managers to design and implement tailored training initiatives for each team member.
- Guided and advised on labor law compliance matters such as FMLA, ADA, Title VII.
- Maintained adherence to federal, state, and local employment regulations.
- Analyzed and provided recommendations for enhancing efficiency of current HR practices.
- Demonstrated effective conflict resolution skills to ensure a positive and collaborative atmosphere among various departments or individuals.
- Investigated employee relations cases through thorough interviews, ensuring equitable outcomes.
- Collaborated in creating comprehensive performance management systems involving goal setting, performance reviews, corrective action plans, and disciplinary procedures.
- Generated precise reports in adherence to organizational policies, providing vital data for effective decision-making by management.
- Led recruitment initiatives to attract top talent and streamline hiring processes.
- Developed and implemented employee engagement programs enhancing workplace culture and retention.
- Managed performance evaluation processes, ensuring consistency and alignment with organizational goals.
- Oversaw compliance with labor laws and company policies, reducing legal risks and improving adherence.
- Mentored junior HR staff, fostering professional growth and promoting best practices within the team.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Regional Associate Human Resources Manager
Tawa Services
07.2022 - 12.2023
- Multi-State; supporting over 60 stores within California, Nevada, Arizona and Texas
- Conducted thorough assessment of existing HR systems; made essential improvements accordingly.
- Collaborated with managers to identify staffing needs and devise successful recruitment strategies.
- Managed end-to-end recruitment process, handling job postings, resume review, interviews and reference checks
- Offered recommendations to senior management on effective strategies for maintaining employment law compliance.
- Ensured compliance with labor laws by offering guidance on legal requirements for HR choices.
- Provided guidance on employee relations issues including disciplinary actions, grievances, terminations, and related matters.
- Analyzed and enhanced effectiveness of HR policies and procedures.
- Directed and coordinated all aspects of HR operational activities to maximize employee performance.
- Conducted thorough investigations into workplace issues, documenting incidents in reports provided to senior executives.
- Managed employee discipline and termination procedures to address policy violations.
- Enhanced team effectiveness by strategically aligning employees' skillsets.
Regional Human Resources Manager
Pretium Packaging
12.2020 - 12.2021
- Streamlined onboarding procedures to ensure smooth transitions for new hires.
- Ensured job descriptions were regularly reviewed and revised to maintain alignment with current roles.
- Facilitated regular discussions with department heads about personnel-related topics.
- Advised managers on employee relations issues including performance management and disciplinary action.
- Maintained oversight of safety compliance at various regional locations.
- Managed payroll processing for regional employees, ensuring accurate and timely payments.
- Contributed to the development of annual budgets for human resources initiatives.
- Managed recruitment process for regional hiring needs, encompassing job postings, candidate sourcing, interviewing and selection.
- Implemented initiatives to optimize operational efficiency through the leadership of HR programs, policies, and processes.
- Maintained compliance with company guidelines by compiling accurate reports for managerial assessment.
- Conducted thorough investigations of workplace issues, documenting findings in reports submitted to senior executives.
- Maintained alignment of HR policies with federal and local regulations.
- Managed employee discipline and termination to uphold policy standards.
- Created staff teams based on employee strengths and made necessary adjustments to enhance overall productivity.
- Diligently scheduled and coordinated random drug tests for employees, effectively lowering the potential risks arising from frequent testing.
Regional Human Resources Manager
Altium Packaging
10.2018 - 12.2020
- Multi Site; supporting Anaheim, Baldwin Park, Chino
- Facilitated ongoing communication with department heads regarding personnel matters.
- Provided guidance to managers regarding employee relations matters, including performance management and disciplinary actions.
- Monitored compliance with safety regulations at all company locations within the region.
- Spearheaded efficient payroll processing for regional staff, prioritizing accuracy and timely payment.
- Coordinated new and existing employee training programs across the region.
- Contributed to the preparation of annual budgets pertaining to human resources activities.
- Engaged in the recruitment of talented individuals at job fairs and external events.
- Oversaw full cycle of recruitment for regional positions which included job posting, candidate sourcing, interviewing and selecting qualified candidates.
- Collaborated effectively with key external stakeholders including recruitment agencies and insurance providers to ensure seamless operations.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Streamlined HR programs, policies, and processes to optimize operational effectiveness.
- Generated accurate reports as per guidelines, enabling better management decisions and policy adherence.
- Exemplified professionalism and sensitivity while investigating workplace issues, reporting findings to senior management.
- Achieved maximum efficiency in HR employee performance by skillfully managing end-to-end human resource operational activities.
- Provided superior with accurate reports on workplace health and safety compliance.
- Executed employee discipline and termination protocols to ensure adherence to company policies.
Senior Human Resources Generalist
ITT- Irvine, CA
10.2012 - 10.2018
- Actively participated in cross-functional meetings to offer HR perspective.
- Offered assistance in matters related to employment law such as disciplinary action, grievances, performance management, and terminations.
- Assisted managers in enhancing their teams' effectiveness through coaching.
- Successfully oversaw the entire recruitment process from start to finish; including job posting, candidate screening and interviewing, new hire orientation and training programs as well as conducting exit interviews.
- Ensured compliance with applicable laws and regulations by keeping track of changes in legislation impacting HR operations.
- Collaborated closely with cross-functional teams to enhance the organization's goals through effective HR management.
- Assisted leadership team members with various personnel-related issues such as employee relations, conflict resolution, and coaching techniques.
- Effectively administered and maintained HRIS for enhanced data accuracy and efficient record-keeping.
- Conducted workplace investigations addressing harassment and discrimination, creating a safe work environment.
- Effectively oversaw employee separations by coordinating exit interviews and managing all related termination documents, promoting a streamlined transition.
- Supported candidates through the application process by answering questions, verifying backgrounds, and ensuring completion of required documents like I-9 forms and drug screening paperwork.
- Ensured that organizational charts, employee handbooks, and performance evaluation forms were consistently maintained and updated.
Education
Bachelor of Science - Human Resources Management
University of Phoenix
La Palma, CASkills
- Employee Relations
- Payroll Management
- Talent Acquisition
- HRIS Proficiency
- Employment Laws
- Policy Development
- Benefits Administration
- Dispute Resolution
Certification
- SPHR- in progress
Languages
Spanish
Timeline
Human Resources Manager
Mind OC/ Be Well OC
02.2025 - Current
Senior Human Resources Manager
M.C. LLC Dba Jiffy Lube/ T&T Taco Dba Taco Bell
12.2023 - 12.2024
Regional Associate Human Resources Manager
Tawa Services
07.2022 - 12.2023
Regional Human Resources Manager
Pretium Packaging
12.2020 - 12.2021
Regional Human Resources Manager
Altium Packaging
10.2018 - 12.2020
Senior Human Resources Generalist
ITT- Irvine, CA
10.2012 - 10.2018
Bachelor of Science - Human Resources Management
University of Phoenix