Veronica Glenn
Boise,ID
Summary
Dedicated server known for exceptional customer service and teamwork. Experienced in fast-paced environments, with strengths in problem-solving and time management. Prepared to contribute to a positive guest experience and operational excellence.
Overview
3
3
years of professional experience
Work History
Server
Rib & Chop House
Livingston, Montana
06.2024 - 08.2025
- Provided exceptional customer service in a high-paced dining environment.
- Assisted guests with menu selections and special dietary needs.
- Accurately processed customer orders and ensured timely delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Collaborated with kitchen staff to accommodate special requests efficiently.
- Handled cash transactions and operated point-of-sale systems accurately.
Host
Rib & Chop House
Livingston, Montana
07.2023 - 06.2024
- Greeted and seated guests in a welcoming manner.
- Managed reservation system to optimize seating arrangements.
- Maintained cleanliness and organization of the front area.
- Collaborated with team members to ensure smooth operations.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Balanced cash drawers at the end of each shift.
Intern
Park County Attorney's Office
Livingston, Montana
06.2022 - 08.2022
- Utilized document management system to organize case files, keeping up-to-date and easily accessible data.
- Streamlined file storage system to ensure proper retention of closed case files.
Education
Bachelor of Science - Biology
Boise State University
Boise, ID06-2028
High School Diploma -
Park High School
Livingston, MT06-2024
Skills
- Customer service
- Team collaboration
- Time management
- Data organization
- Communication skills
- Problem solving
- Attention to detail
- Menu memorization
- Multitasking and organization
- Point-of-sale system
- Cash handling
- Order delivery practices
Affiliations
- Competitive Sports
- Outdoor Activities
- Reading
- Art
Accomplishments
- Salutatorian
- 4 year academic all state
- Business Professionals of America Vice President
- 2 time track all conference
Languages
German
Limited
References
References available upon request.
Timeline
Server
Rib & Chop House
06.2024 - 08.2025
Host
Rib & Chop House
07.2023 - 06.2024
Intern
Park County Attorney's Office
06.2022 - 08.2022
Bachelor of Science - Biology
Boise State University
High School Diploma -
Park High School
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