Veronica Gomez
Austin ,TX
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Sephora through expert deadline management and exceptional interpersonal communication. Skilled in safety policies and adept at fostering professional growth, I significantly contributed to team success. My experience spans across sales and loss prevention, showcasing versatility and a commitment to excellence.
Overview
5
5
years of professional experience
Work History
Operations Associate
Sephora
Austin, TX
09.2023 - 02.2026
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
Lost Prevention
Target
Austin, TX
12.2022 - 09.2023
- I experienced having to make reports of theft and certain incidents that took place on property.
- I would make reports to the local officers in order to do a trespass on people who were banned from the stores property.
- I learned how to use the CCTV and cameras in order to gain evidence and footage for my reports.
Sales Associate
Target
Austin, TX
10.2021 - 12.2022
- I worked in fulfillment packing orders and getting the products ready for people who placed online orders with a time limit.
- I built relationships with the guests in order to make the experience welcoming for them
- I would handle cash when checking out guests for their products as well as communicating with guests who were unhappy or unsatisfied with anything in regards to the store/ experience.
Sales Associate
Burlington
Austin, TX
06.2021 - 10.2021
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines.
Education
Karen Wagner High School
San Antonio, TX05.2021
Skills
- Customer Service
- Verbal and written communication
- Deadline Management
- Interpersonal and written communication
- Safety policies
Timeline
Operations Associate
Sephora
09.2023 - 02.2026
Lost Prevention
Target
12.2022 - 09.2023
Sales Associate
Target
10.2021 - 12.2022
Sales Associate
Burlington
06.2021 - 10.2021
Karen Wagner High School