VERONICA GONZALEZ Del Llano
Miami,FL
Summary
Hardworking and reliable employee with background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Happy to help customers with any worries they might have.
Overview
5
5
years of professional experience
Work History
Cashier
Sam’s Club
Spring Hill, Florida
09.2024 - 12.2024
- Processed customer transactions efficiently at the register.
- Assisted members with product inquiries and membership services.
- Maintained clean and organized checkout area for optimal customer experience.
- Communicated effectively with members to resolve issues promptly.
Warehouse Worker
Carbel LLC
Miami, USA
10.2022 - 11.2022
- Inspected products before packaging to avoid shipping defective or damaged to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Verified items packaged and address on boxes matched customer orders to avoid shipping errors.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Placed, tagged, and secured merchandise in designated areas.
Front Desk Receptionist
Courtyard by Marriott Hotel
Miami, USA
06.2022 - 07.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Sales Associate
Marshalls
Spring Hill, USA
12.2019 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other stores.
- Answered customer questions about sizing, accessories, and merchandise.
- Provided positive first impressions to welcome existing and new customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering products and services.
- Educated clients on current promotional offerings and products.
Education
Medical Assistant -
US Virtual Education Academy
California City, CA06-2025
High School Diploma -
Spring Hill Christian Academy
Spring Hill, FL05-2019
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Team Collaboration
- Scheduling appointments
- Problem-Solving
- Critical Thinking
- Computer Skills
- Independent Thinker
- Communication Skills
Timeline
Cashier
Sam’s Club
09.2024 - 12.2024
Warehouse Worker
Carbel LLC
10.2022 - 11.2022
Front Desk Receptionist
Courtyard by Marriott Hotel
06.2022 - 07.2022
Sales Associate
Marshalls
12.2019 - 04.2022
Medical Assistant -
US Virtual Education Academy
High School Diploma -
Spring Hill Christian Academy