Veronica Ramirez
Sanger
Summary
Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Optician
Walmart
Fresno
09.2023 - Current
- Fill prescriptions for eyeglasses and contact lenses from optometrists and ophthalmologist
- Explained lens options and features to enhance customer understanding.
- Fitted eyeglasses and contact lenses according to customer specifications.
- Maintained clean and organized displays for optimal customer experience.
- Educated clients on proper eyewear maintenance and usage techniques.
- Scheduled appointments, verified insurance coverage, maintained accurate patient records and assisted with preliminary testing.
- Greeted patients warmly upon arrival at office or store location.
- Dispensed contact lenses upon completion of fitting process.
Manager
WALMART
Fresno
03.2020 - 09.2025
- Supervised team members to ensure compliance with company policies and procedures.
- Provide a healthy environment for our associates
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Trained new employees on operational processes and customer service standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Stock Manager
Ross Store
Fresno
11.2014 - 02.2020
- Takes action on poor performance and resolves conflict
- Oversaw receiving and processing of incoming shipments and inventory transfers.
- Creates a climate of trust, professionalism and respect within the team.
- Ensure that all voucher redemptions, cash receipts, and reports are recorded and reconciled on a daily basis.
- Managed inventory levels to ensure stock availability and accuracy.
- Trained team members on inventory management best practices consistently.
- Created daily, weekly, monthly forecasts for future inventory needs based on sales trends.
Education
High School -
Sunnyside High School
Fresno 08.2010 - 06.2014
Skills
- Optical technology
- Problem solving
- Insurance Code review
- Boss Software applications
- Electronic medical records
- HIPAA compliance
- Billing support
- Bilingual
- Record management
- Appointment management
Timeline
Optician
Walmart
09.2023 - Current
Manager
WALMART
03.2020 - 09.2025
Stock Manager
Ross Store
11.2014 - 02.2020
High School -
Sunnyside High School
08.2010 - 06.2014