Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Veronica Lopez

Los Angeles,CA

Summary

Highly skilled team player with exceptional customer service abilities, offering over 12 years of experience as a brand ambassador representing numerous brands and events. Strong passion for fashion combined with 8 years of experience as an esthetician. Professionalism and dedication make this candidate an invaluable asset to any organization.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Brand Ambassador

Domaselo
03.2024 - Current
  • Promotes a company's products or services and represents the brand's values
  • Give samples to customers and promote brand in grocery stores in Miami
  • Meet weekly goals as selling out in certain flavors. Engaging with customers promoting positive brand awareness
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.

Brand Ambassador

Freelance
05.2023 - Current
  • Brand Ambassador for Paramount + UEFA/Champions League Booth
  • Formula1 in Miami & Las Vegas for Heineken
  • Brand Ambassador for Amex
  • Brand Ambassador & Production for Latin Billboards in Miami
  • Role: engage with customers and clients about the brand and educate on brand awareness
  • Assist taking picture for fans at the events and giveaway free prizes or swag, line management, registration
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.

Team Lead/Brand Ambassador

Air Fresh Connect
12.2021 - Current
  • Art Basel Brand Ambassador/Team Leader
  • Wynwood Pop-up Event, Guerrilla Marketing for pop-up assist passing out flyers, engaging with customers, taking pictures, uploading recaps, communicating with client
  • Maintained accurate records of promotional events and customer interactions.
  • Engaged customers to communicate key product features.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Educated customers on product features and answered questions regarding product use.
  • Maintained clean, organized and professional work environment.
  • Communicated product value, quality, and style to educate and entice potential customers.
  • Provided exceptional customer service to drive satisfaction.

Assistant Fashion Buyer/Stylist

Freelance
01.2015 - Current


  • Strong eye for style, keeps up with the latest trends to enhance sells and increase clients
  • Strong analytical and organizational skills. Excellent interpersonal, communication, and negotiation skills
  • Ability to multi-task and perform under pressure. Proficiency in Microsoft Office. Experience with merchandising software system's
  • Reviewed proposals, qualified vendors, and recommended optimal suppliers.
  • Represented company at national and regional trade shows.
  • Collaborated with buyers for special events and seasonal promotions to maintain adequate product stock and drive sales.
  • Enhanced brand image by selecting unique, high-quality products that resonated with target customers.
  • Enhanced client satisfaction by providing personalized styling advice and outfit recommendations based on their individual needs and preferences.

Medical Esthetician

Freelance
01.2024 - 01.2025
  • Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
  • Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
  • Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
  • Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
  • Assisted in the development of clinic protocols, ensuring compliance with industry standards and regulations for safe practice.
  • Assisted in developing marketing materials to promote clinic services, leading to an increase in new clients.
  • Participated in continuing education courses to maintain licensure requirements and stay current on advancements within the aesthetic industry.
  • Provided exceptional customer service by addressing client concerns promptly and professionally, fostering a positive experience.

Brand Manager

Freelance
04.2020 - 12.2021
  • Implemented brand positioning initiatives with a focus on long-term growth and sustainability.
  • Analyzed customer feedback for actionable insights that shaped brand messaging and product development.
  • Mentored junior team members for enhanced skill development and career progression.
  • Oversaw production of promotional materials to ensure consistency in messaging and aesthetics.
  • Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
  • Increased customer loyalty through effective management of consumer feedback and timely resolution of concerns.
  • Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
  • Developed strategic partnerships with complementary brands, expanding market reach and driving collaborative promotions.

Esthetician

PRIVILEGE
10.2018 - 03.2020
  • Specializes in chemical peels, microdermabrasion, body treatments, back facials, acne treatments, anti aging facials, ultrasonic, radio frequency, led treatments, galvanic facials
  • Recommend the best treatments and skincare for my clients to achieve best results
  • Receptionist when not attending clients and refreshing up the spa and doing weekly tasks and making sure spa has inventory of products
  • Maintained detailed records of all performed treatments, aiding in accurate follow-up appointments and tracking progress over time.
  • Educated clients on post-treatment care instructions, ensuring optimal results from their procedures.
  • Collaborated with other medical professionals to create a multidisciplinary approach to skincare, enhancing patient results.
  • Enhanced clinic reputation for excellence in skincare by staying updated on the latest industry trends and techniques.
  • Contributed to increased revenue by upselling additional products or services during client consultations when appropriate.

Esthetician/Receptionist

DTLA Laser & Spa
02.2017 - 02.2018
  • Responsible for opening & closing the spa
  • Receptionist-responsible for taking calls, answering questions, booking appointments
  • Esthetician- hydrafacial MD facial trained, European facials
  • Promoted retail products for enhanced skincare routines to increase client satisfaction and loyalty.
  • Implemented safety measures for client comfort and health during all procedures.
  • Engaged in continuous education to enhance skills and expand treatment offerings.
  • Provided personalized skincare consultations by assessing skin types and recommending appropriate treatments.
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.

Education

Diploma - undefined

Monrovia High School

Certification - Esthetician

Citrus College
Glendora, CA
01.2016

Skills

  • Customer service
  • Product demonstration
  • Sales
  • Communication skills
  • Display set up and arrangement
  • Product education
  • Trade shows
  • Customized skincare plans
  • California licensed esthetician
  • Advanced facial techniques
  • Customer consultation
  • HydraFacials
  • Brand awareness
  • Personal shopping
  • Color theory
  • Fashion trends
  • Social media promotion

Certification

  • Food Handler Certification
  • TIPS
  • December 2023 to December 2026
  • Aesthetician License

Timeline

Brand Ambassador

Domaselo
03.2024 - Current

Medical Esthetician

Freelance
01.2024 - 01.2025

Brand Ambassador

Freelance
05.2023 - Current

Team Lead/Brand Ambassador

Air Fresh Connect
12.2021 - Current

Brand Manager

Freelance
04.2020 - 12.2021

Esthetician

PRIVILEGE
10.2018 - 03.2020

Esthetician/Receptionist

DTLA Laser & Spa
02.2017 - 02.2018

Assistant Fashion Buyer/Stylist

Freelance
01.2015 - Current

Diploma - undefined

Monrovia High School

Certification - Esthetician

Citrus College

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Veronica Lopez