Veronica Mancilla
Panama City Beach,FL
Summary
Highly motivated Sales Associate, Interior Designer, and Realtor, with extensive customer service and sales experience. Bilingual in Spanish and English, and skilled at fostering client relationships. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Realtor
Beachy Beach Real Estate
08.2021 - Current
- Experienced Realtor specializing in the buying and selling of residential and commercial properties.
- Strong skills in negotiation and real estate marketing.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
Sales Associate
Dillard's
06.2018 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Sales Representative
World Stone And Design
01.2007 - 07.2009
- Identified client needs, built relationships and overcame objections to drive sales.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Developed and delivered engaging sales presentations to convey product benefits.
Travel Agent
Andina Del Sud
02.2001 - 11.2003
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Maintained proficiency in coordinating both international and domestic travel accommodations.
Education
Associate of Arts - Interior Design
Esucomex
Santiago, ChileSkills
- Outstanding presentation and communication skills
- Bilingual Spanish- English
- Merchandising Knowledge
- Excellent people skills
- Product and Service Sales Expertise
- Exceptional Customer Service
- Problem-solving skills
Certification
- Certified Phlebotomist - Gulf Coast State College
- Licensed Real Estate Agent - Florida
Timeline
Realtor
Beachy Beach Real Estate
08.2021 - Current
Sales Associate
Dillard's
06.2018 - 06.2021
Sales Representative
World Stone And Design
01.2007 - 07.2009
Travel Agent
Andina Del Sud
02.2001 - 11.2003
Associate of Arts - Interior Design
Esucomex
- Certified Phlebotomist - Gulf Coast State College
- Licensed Real Estate Agent - Florida
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