Veronica Marciano
Jackson
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash transactions and maintaining accurate records of all transactions.
Overview
27
27
years of professional experience
Work History
Receptionist
Fountain View Care Center
2024.04 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeableassistance
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Made transportation arrangements for patients appointments.
- Managed multiple tasks and met time-sensitive deadlines.
Sales Associate
National Vision Center
2021.09 - 2024.02
- Provided positive first impressions to welcome existing, new, and potential customers.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Verified insurances for the customer.
- Enter customers orders for materials.
- Accurately understood and input patient prescription information and assisted the customer in selecting the best frame and lens options based on their prescription and personal preferences.
Customer Service Representative
Pb Lighting And Design
2018.09 - 2019.03
- Handled customer inquiries courteously and professionally.
- Actively listened to customers and assisted with ordering the the correct material.
- Tracked shipments with delivery companies to ensure the customer was receiving the material
Administrative Assistant
Main Electric Supply Co.
1997.08 - 2018.03
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Recorded expenses and maintained accounting records.
- Purchased and maintained office supply inventories, and being careful adhere to budgeting practices.
- Processed customers orders.
Education
High School Diploma -
Jackson Memorial High School
Jackson NJ06.1996
Skills
- Microsoft Office
- Time Management
- Excellent People Skill
- Excellent written and verbal communication skills.
- Problem solving
- Customer service
- Attention to detail
- Teamwork
- Adaptability
- Critical thinking
Timeline
Receptionist
Fountain View Care Center
2024.04 - Current
Sales Associate
National Vision Center
2021.09 - 2024.02
Customer Service Representative
Pb Lighting And Design
2018.09 - 2019.03
Administrative Assistant
Main Electric Supply Co.
1997.08 - 2018.03
High School Diploma -
Jackson Memorial High School
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