Veronica Medina

• Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.patient information at all times.
• Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
• Collaborated with insurance providers to verify coverage and obtain necessary authorizations for surgical procedures.
• Contributed to a reduction in surgery cancellations by closely monitoring patient compliance with pre-surgical instructions.
• Verified insurance coverage and obtained pre-authorizations.
• Resolved scheduling conflicts to maintain high-quality patient services.
• Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
• Assisted with medical coding and billing tasks.

• Greeted patients
• reconcilation of payments
• registration of patients
• assisted in overall adminiatrative tasks

Insurance Credentialing for multipractice doctors

overall administrative operations in orthopaedic and physical therapy dept.