Veronica Negrete
Dodge City,KS
Summary
Dynamic and detail-oriented professional with a proven track record in front office management and customer service excellence, notably with SW KS Cardiology. Skilled in scheduling and data entry, coupled with exceptional listening skills, I excel in creating welcoming environments and resolving customer issues, enhancing loyalty and operational efficiency.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
SW KS Cardiology
12.2022 - 01.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Production Worker
National Beef Packing
08.2017 - 12.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Customer Service Representative
Stage Stores
01.2015 - 08.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - General Studies
Dodge City High School
Dodge City, KS05.2010
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Data entry
- Scheduling
- Appointment scheduling
- Verbal and written communication
- File organization
- Front office management
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Front Desk Receptionist
SW KS Cardiology
12.2022 - 01.2025
Production Worker
National Beef Packing
08.2017 - 12.2022
Customer Service Representative
Stage Stores
01.2015 - 08.2016
High School Diploma - General Studies
Dodge City High School
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