Hardworking worker with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
Server
Kore Steakhouse
Sarasota, Florida
12.2023 - Current
Delivered high-quality customer service in a fast-paced interactive dining environment.
Educated guest on menu offerings and ensuring clear understanding of portioning and options.
Maintaining safety and optimal food quality.
Ensuring proper heat levels and timely food preparation throughout the dining experience.
Proactively upsold premium beef and monthly specials to enhance guest experience and increase sales.
Server
SURA Korean BBQ
Fort Walton Beach, Florida
01.2021 - 11.2023
Trained new servers on restaurant procedures and customer service standards.
Handled guest inquiries and resolved issues promptly and professionally.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Greeted customers, answered questions, and recommended specials to increase profits.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Communicated with hosts, bussers, and kitchen staffs to prepare and serve customers.
Collaborated with sister restaurant's staff members to ensure efficient operations within the restaurant environment.
Followed health safety guidelines when preparing and serving food products.
Server
Kobe Japanese Grill + Sushi Bar
Clearwater, Florida
12.2017 - 08.2021
Provided full-service in high energy teppanyaki environment.
Explained teppanyaki dining procedures and safety precautions.
Asked detailed questions regarding food allergies and dietary restrictions to maintain safe food handling practices.
Delivered food and beverages promptly, fostering a positive and professional dining experience.
Built rapport with guests, creating a welcoming and memorable dining experience.