VERONICA PRADO
KELLER,TX
Summary
Dynamic sales professional with over 14 years of experience in customer service. Skilled in problem-solving, teamwork, and effective communication. Proven track record in increasing sales revenue and fostering customer loyalty through personalized engagement.
Overview
28
28
years of professional experience
Work History
Sales Associate
North Food Group
Dallas, TX
06.2011 - Current
- Enhanced customer satisfaction through effective product knowledge and personalized service.
- Established strong relationships with customers, resulting in repeat business and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Trained new team members on sales techniques and customer engagement strategies.
- Resolved customer complaints promptly, improving satisfaction and loyalty rates through effective communication.
Spanish Teacher
Spanish School House
Coppell, TX
05.2009 - 06.2011
- Designed engaging lesson plans to enhance student language acquisition and cultural understanding.
- Implemented interactive teaching methods to foster a dynamic classroom environment.
- Assessed student progress through regular evaluations and tailored feedback sessions.
- Collaborated with colleagues to develop curriculum aligned with educational standards.
- Organized cultural events to immerse students in Spanish-speaking traditions and practices.
- Spoke to students in non-native language to challenge students and introduce students to non-native speaking environments.
Account Executive - Payables and Receivables
Nogales Produce
Dallas, TX
10.1997 - 12.2002
- Managed accounts payable and receivable processes, ensuring timely payments and collections.
- Developed and maintained strong relationships with clients to enhance customer satisfaction.
- Streamlined invoicing procedures, reducing processing time and improving cash flow management.
- Conducted regular account reconciliations to ensure accuracy in financial reporting.
Education
High School Diploma -
CECYTEG
Guanajuato Mx.Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
Languages
Spanish
Native or Bilingual
Interests
- Adventure Travel
- I like trying new recipes and food trends
- Reading
- Playing Sports
- Outdoor Recreation
- Music
- Watching Movies and TV Shows
- Camping
Timeline
Sales Associate
North Food Group
06.2011 - Current
Spanish Teacher
Spanish School House
05.2009 - 06.2011
Account Executive - Payables and Receivables
Nogales Produce
10.1997 - 12.2002
High School Diploma -
CECYTEG