Veronica Rumishek
Reedsburg,WI
Summary
Sales driven associate along with a collaborative professional with expertise in customer service and team dynamics. Successfully implemented sales strategies that improved client engagement and satisfaction, while mentoring new associates on best practices in sales and customer relations.
Overview
14
14
years of professional experience
Work History
Sales Associate
Hilton Grand Vacations
Wisconsin Dells, WI
11.2025 - Current
- Provided guidance to service owners regarding their existing products and suggested enhancements for upselling into a larger vacation package.
- Collaborate with team members on sales strategies to increase revenue
- Facilitated sales presentations, showcasing vacation ownership opportunities to potential clients.
- Developed strong relationships with clients, fostering trust and loyalty through follow-up communications.
Sales Associate
Wyndham Vacation Ownership
Wisconsin Dells, WI
02.2013 - 09.2025
- Successfully upgraded current owners to higher-tier vacation packages, increasing overall customer satisfaction and revenue.
- Executed sales strategies to increase vacation ownership conversions and client engagement.
- Fostered customer relationships through personalized service and product knowledge.
- Collaborated with team members to optimize sales and enhance guest experiences.
- Mentor new associates on company policies, sales techniques, and customer service best practices.
Education
Bachelor of Science - Kinesiology
Indiana University, Bloomington
Bloomington, IN05-2004
Skills
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Sales techniques
- Time management
- Teamwork and collaboration
Accomplishments
Received various promotions to senior sales rep, selling manager and also a manager of a team. I collaborated not only with my team about also resort operations to provide the uttmost experience for owners.
Timeline
Sales Associate
Hilton Grand Vacations
11.2025 - Current
Sales Associate
Wyndham Vacation Ownership
02.2013 - 09.2025
Bachelor of Science - Kinesiology
Indiana University, Bloomington
Received various promotions-senior sales rep and also sales manager
Upon reaching your sale goals month in and month out you were promoted to a senior sales rep to help other reps in selling owner vacation packages. Upon exceeding expectations with additional revenue I was promoted to a selling manager which was second in command to a manager of a team. If a manager was out it was the selling manager's job to run the team and take accountability for the teams performance. I was also promoted to a manager of a team. I ran a team of 7 people and needed to train, work with and track their sales to maintain company standards. Managers were also responsible for developing relationships with resort management to provide owners exceptional customer experience.