Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Veronica Smith

Lubbock

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

6
6
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification

Work History

Store Manager

Stripes Convenience Store
Lubbock
07.2020 - Current
  • Managed daily store operations and ensured compliance with company policies.
  • Supervised staff scheduling and trained new employees on operational procedures.
  • Oversaw inventory management and coordinated stock replenishment activities.

Retention Specialist

AT&T Mobility
Lubbock
10.2019 - 01.2020

Education

Monterey High
Lubbock, TX

Skills

  • Staff management
  • Inventory control
  • Visual merchandising
  • Sales forecasting
  • Customer relationship management
  • Policy compliance
  • Employee training
  • Team building
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Time management
  • Strategic planning
  • Sales professional
  • Policies and procedures
  • Bank and safe deposits
  • Delegating work
  • Promotional planning
  • Work Planning and Prioritization
  • Security system monitoring
  • Customer feedback analysis
  • Employee retention strategies
  • Payroll management
  • Accurate cash handling
  • Sales expertise
  • Inventory management
  • Retail inventory management
  • Operational efficiency
  • Store displays
  • Team building and leadership
  • Employee terminations
  • Employee scheduling
  • Team leadership
  • Training and mentoring
  • Supply ordering
  • Inventory oversight
  • Competitor monitoring
  • Operations management
  • Reliable
  • Verbal and written communication
  • Store merchandising
  • Performance reviews
  • Merchandise planning
  • Team motivation

Accomplishments

  • Award for increase in customer rewards account

Certification

  • TABC
  • Safety Captain
  • Food Handlers
  • Class C Operator

Timeline

Store Manager

Stripes Convenience Store
07.2020 - Current

Retention Specialist

AT&T Mobility
10.2019 - 01.2020

Monterey High
Veronica Smith