Veronica Ybarra
Rosharon,TX
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
15
15
years of professional experience
Work History
Store Manager
Loris Gifts
Sugar Land, Texas
02.2012 - Current
- Oversaw daily operations and managed staff to enhance service quality and customer experience in retail gift store.
- Trained and mentored team members to enhance customer service skills.
- Managed inventory levels and coordinated product ordering to ensure stock availability and minimize disruptions.
- Maintained store appearance by ensuring cleanliness, visibility of sales ads, and readiness to meet customer needs at all times.
Store Manager
Loris Gifts
Sugar Land, Texas
02.2012 - Current
- Oversaw daily store operations and ensured effective merchandise presentation.
- Resolved customer inquiries and complaints, enhancing customer satisfaction and loyalty.
- Maintained clean and organized store environment to enhance overall shopping experience.
- Accurately processed financial deposits, ensuring compliance and security.
Education
McAllen Community Help Center
McAllen , TxSkills
- Store management
- Visual merchandising
- Inventory management
- Customer relationship management
- Store presentation
- Merchandising strategies
Accomplishments
- I have received awards for leadership, customer service. When started with company l became the assistant manager. After a year after 6 months l became the store manager. Have been recognized by the company all this years and up to now.
Timeline
Store Manager
Loris Gifts
02.2012 - Current
Store Manager
Loris Gifts
02.2012 - Current
McAllen Community Help Center