Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Veronica Agbisit

Veronica Agbisit

Bulverde,TX

Summary

Driven Customer Service professional with over 30 years of knowledge and dedication in retail and food service industries. Committed to maintaining professional relationships to increase profitability and drive business results. Solid team player with an outgoing, positive demeanor, motivated to maintain customer satisfaction and contribute to company success. Detail-oriented with strong organizational skills and the ability to multitask with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

Food Service Worker

Sodexo
11.2023 - 05.2024
  • Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
  • Complied with all federal, state, and local regulations governing safe food handling practices within the kitchen environment.
  • Delivered consistent meal quality by following standardized recipes and portion control protocols.
  • Prevented food spoilage and reduced waste by monitoring dates, rotating stock, and following proper storage procedures.
  • Operated, cleaned and sanitized kitchen equipment in accordance with manufacturer instructions.
  • Set up, serve and replenish food from counters and steam tables as well as breakdown stations and deep clean at the end of meal periods.

Parts Counter Clerk

Click It RV
06.2023 - 09.2023
  • Processed cash, check and credit card payments.
  • Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Addressed customer concerns and resolved issues to promote satisfaction and quality service.
  • Received deliveries, unpacked boxes, checked off items in system and stored products in stockroom.

Team Trainer

Tacobell
03.2017 - 05.2023
    • Trained other employees in customer service, food safety, and performance requirements.
    • Set positive example for team members by providing high-quality, efficient service.
    • Taught new team members correct procedures for all areas of operations.
    • Greeted customers with smile and provided friendly service to professionally handle every need.
    • Provided coaching and mentoring to employees.
    • Cross-trained existing employees to maximize team agility and performance.

Inventory Specialist

Staples
08.2000 - 07.2022
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork for processing new, recalled , returned and defective merchandise.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Established protocols to use for inventory control and management, streamlining internal process.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

Education

High School Diploma -

Moses Lake High School, Moses Lake, WA

Associate of Science -

Big Bend Community College, Moses Lake, WA

Bachelor of Science -

University of Washington, Seattle, WA

Skills

  • Customer Relations and Service
  • Staff Training and Development
  • Inventory Control Procedures
  • Retail Store Operations
  • Teamwork and Collaboration
  • Problem-solving abilities
  • POS System Operations
  • Multitasking Strengths
  • Suggestive Selling
  • Store Opening and Closing

Certification

  • Washington State Food Worker Card
  • ServSafe Manager Food Safety Online 7E course

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Food Service Worker - Sodexo
11.2023 - 05.2024
Parts Counter Clerk - Click It RV
06.2023 - 09.2023
Team Trainer - Tacobell
03.2017 - 05.2023
Inventory Specialist - Staples
08.2000 - 07.2022
Moses Lake High School - High School Diploma,
Big Bend Community College - Associate of Science,
University of Washington - Bachelor of Science,

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Veronica Agbisit